Business Operations Assistant

6 days ago


Lansing, Michigan, United States Teachout Security Solutions Full time

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Teachout Security Solutions. As a key member of our corporate office, you will be responsible for providing exceptional customer service, maintaining accurate records, and ensuring the smooth operation of our administrative functions.

Key Responsibilities:

  • Customer Service: You will be the first point of contact for our guests, providing a warm and welcoming experience.
  • Record Keeping: You will maintain accurate and up-to-date records, ensuring compliance with company policies and procedures.
  • Employee Support: You will provide assistance to employees, answering questions and resolving issues in a timely and professional manner.
  • Dispatching: You will dispatch alarm and emergency response calls, ensuring prompt and effective response to customer needs.
  • Communication: You will answer multi-line phones, transfer calls, and provide excellent communication skills to internal and external stakeholders.

Requirements:

  • Availability: You must be able to work 40+ hours and be available to work some weekends.
  • Education: You must have a High School Diploma or GED.
  • Credentials: You must have a clear background, with no felonies and no misdemeanors in the last five years.
  • Skills: You must be proficient in Microsoft Office, specifically Outlook, Excel, and Word.
  • Personality: You must be dependable, organized, and able to work well under pressure and independently.

About Us:

Teachout Security Solutions is a leading provider of uniformed officer security services. We specialize in providing security solutions for educational, institutional, financial, retail, industrial, governmental, and healthcare clients. Our team is dedicated to providing exceptional service and support to our customers and employees.



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