Business Operations Specialist
1 week ago
Job Title: Business Operations Specialist
Location: Global Pharma Tek
Duration: Several Months
Overview:
This role involves collaborating with the Michigan Customer of Corrections to assess and enhance business processes related to the implementation of a new enterprise software solution, replacing outdated systems, with a focus on integration, interfaces, and data migration.
Key Responsibilities:
- Review, analyze, and evaluate functional and user requirements
- Conduct software testing and collaborate with quality assurance teams
- Coordinate test plans with third-party vendors and agency staff
- Support subject matter experts and project members with documentation
- Facilitate communication between technical and business groups
- Develop and maintain task tracking systems
- Potential for extension beyond initial term
Additional Responsibilities:
- Assess and evaluate business systems and user needs
- Facilitate user meetings for requirements elicitation
- Create detailed descriptions of user needs and business functions
- Review and prepare project templates
- Proofread documents for accuracy
- Assist in user reporting tools deployment
- Provide knowledge transfer
- Manage automated systems development or modification
Requirements:
- Excellent verbal and written communication skills
- Proficiency in developing business and functional requirements
- Experience in software testing and evaluation
- Ability to lead requirements gathering sessions
- Skill in documenting system and operational procedures
- Strong coordination skills for leading technical and business teams
- Expertise in data cleaning and migration within software projects
- Knowledge of enterprise testing tools and methodologies
- Experience working with vendor-hosted solutions
- Background in corrections or law enforcement IT systems
- Bachelor's degree
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