Business Process Consultant

2 months ago


Lansing, Michigan, United States Global Pharma Tek Full time

Job Title: Business Process Consultant

Location: Hybrid Role

Duration: Several Months

Overview:

This position entails working closely with stakeholders to evaluate and improve operational workflows associated with the deployment of a new enterprise software solution, aimed at replacing legacy systems, with an emphasis on integration, interfaces, and data migration.

Key Responsibilities:

  • Analyze and assess functional and user requirements
  • Conduct software evaluations and collaborate with quality assurance teams
  • Coordinate testing strategies with external vendors and internal teams
  • Assist subject matter experts and project members with documentation
  • Facilitate communication between technical teams and business units
  • Develop and maintain project tracking systems
  • Possibility of extension beyond initial term

Additional Responsibilities:

  • Evaluate business systems and user requirements
  • Lead user meetings for requirements gathering
  • Create comprehensive descriptions of user needs and business functions
  • Review and prepare project documentation
  • Proofread documents for clarity and accuracy
  • Assist in the deployment of user reporting tools
  • Provide knowledge transfer to team members
  • Oversee automated systems development or modifications

Requirements:

  • Exceptional verbal and written communication abilities
  • Proficiency in formulating business and functional requirements
  • Experience in software evaluation and testing
  • Capability to lead requirements gathering sessions
  • Expertise in documenting operational and system procedures
  • Strong coordination skills for managing technical and business teams
  • Proficient in data cleansing and migration within software initiatives
  • Familiarity with enterprise testing tools and methodologies
  • Experience with vendor-hosted solutions
  • Background in corrections or law enforcement IT systems
  • Bachelor's degree

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