Product Operations Manager

1 week ago


San Jose, California, United States TikTok Full time
About TikTok
TikTok stands as the premier platform for short-form mobile video, dedicated to inspiring creativity and delivering joy. Our global presence includes offices in major cities worldwide, fostering a vibrant and diverse workplace.

Why TikTok?
At TikTok, creativity is at the heart of our mission. We strive to empower imaginations and cultivate an environment where innovation thrives. Every challenge we face is viewed as an opportunity for growth and learning, reinforcing our commitment to teamwork and impact.

About the Global Product Team
The Global Product & R&D team is focused on enhancing core TikTok products to ensure sustainable growth and exceptional user experiences. Our diverse business lines encompass areas such as Monetization Technology, Data Science, Machine Learning, Infrastructure, and more.

Team Overview
The Feed Quality team is dedicated to maintaining a safe and welcoming environment for all users, including minors. Our efforts not only encourage high-quality content creation but also enhance user satisfaction over time. We collaborate closely with the recommendation and personalization teams to tailor the user experience, aligning with TikTok's mission to inspire creativity and joy.

Key Responsibilities
  • Oversee product operations within the TikTok Content Ecosystem Feed Safety team, possessing a deep understanding of content and related policies.
  • Identify potential ecosystem challenges and work collaboratively with cross-functional teams to enhance workflows, including issue identification, data analysis, model development, and strategy evaluation.
  • Assist recommendation algorithm teams and data scientists in iterating models and optimizing product strategies.
  • Facilitate collaboration among Product, Policy, Algorithm, Trust and Safety, and R&D teams to streamline product strategy iterations.

Minimum Qualifications
  • 3+ years of experience in product management or operations.
  • Ability to comprehend the needs of content consumers, creators, and diverse user groups.
  • Exceptional collaboration and communication skills to foster trusted relationships with cross-functional teams.
  • Strong analytical skills with a logical approach to problem-solving.

Preferred Qualifications
  • Passion for content products; experience in content understanding, policy design, and ecological governance is advantageous.
  • Bachelor's degree or higher.

Commitment to Inclusion
TikTok is dedicated to fostering an inclusive environment where all employees are valued for their unique skills and perspectives. We celebrate diversity and strive to create a workplace that reflects the global communities we serve.

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