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Product Operations Manager

2 months ago


San Jose, California, United States TikTok Full time
About TikTok
TikTok stands as the premier platform for short-form mobile video, dedicated to inspiring creativity and spreading joy. Our global headquarters are situated in Los Angeles and Singapore, with additional offices in major cities worldwide.

Why TikTok?
At TikTok, creativity is at the heart of our mission. We strive to cultivate an environment where imagination flourishes. Our teams work collaboratively to tackle challenges, viewing them as opportunities for learning, innovation, and growth. We are committed to driving impact for our users and the communities we serve.

About the Global Product Team
The Global Product & R&D team is focused on enhancing core TikTok products to ensure sustainable growth and optimal user experience. We are dedicated to developing features that enrich user engagement while prioritizing privacy and trust.

About the Feed Quality Team
The Feed Quality team is tasked with ensuring a safe and welcoming environment for all users, particularly minors. By fostering high-quality content creation, we aim to enhance user satisfaction and align with TikTok's mission of inspiring creativity and joy. We seek experienced Product Managers who can navigate quality challenges across diverse markets and adhere to regulatory standards.

Key Responsibilities
  • Oversee product operations within the TikTok Content Ecosystem Feed Safety team, with a deep understanding of content policies and potential ecosystem challenges.
  • Collaborate with recommendation algorithm teams and data scientists to refine models and optimize product strategies.
  • Work alongside cross-functional teams to enhance the efficiency of product strategy iterations.

Minimum Qualifications
  • 3+ years of experience in product management or operations.
  • Ability to comprehend the needs of diverse content consumers and creators.
  • Exceptional collaboration and communication skills to foster trusted relationships across teams.
  • Strong analytical skills and logical thinking capabilities.

Preferred Qualifications
  • Passion for content products, with experience in content governance and policy design.
  • Bachelor's degree or higher.

Commitment to Inclusion
TikTok is dedicated to creating an inclusive workplace where all employees are valued for their unique skills and perspectives. We celebrate diversity and strive to reflect the communities we serve.