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Product Operations Manager
2 months ago
TikTok stands as the premier platform for short-form mobile video, dedicated to fostering creativity and delivering joy. Our global presence spans major cities, ensuring a vibrant workplace.
Why Work With Us
At TikTok, creativity is at the heart of our mission. We strive to empower imaginations and cultivate a collaborative environment where challenges are viewed as opportunities for growth and innovation. We believe in collective impact, driving progress for our users and communities.
About The Global Product Team
The Global Product & R&D team is focused on enhancing core TikTok products to sustain growth and provide exceptional user experiences. Our diverse business lines encompass Monetization Technology, Data, Machine Learning, System Infrastructure, AR Effects, Security Technology, and more.
About the Feed Quality Team
The Feed Quality team is committed to ensuring a safe and welcoming environment for all TikTok users, including minors. Our efforts promote quality content creation and enhance user satisfaction. We collaborate closely with the recommendation and personalization teams to tailor the feed to user interests, aligning with our mission to inspire creativity and joy.
Key Responsibilities
- Oversee product operations within the TikTok Content Ecosystem Feed Safety team, possessing a deep understanding of content and related policies.
- Identify potential ecosystem challenges and work with cross-functional teams to enhance workflows, including issue identification, data analysis, model development, and strategy evaluation.
- Comprehend the philosophy and processes of content recommendation systems, assisting algorithm teams and data scientists in model iteration and product strategy optimization.
- Collaborate with Product, Policy, Algorithm, Trust and Safety, and R&D teams to refine and improve product strategy efficiency.
Minimum Qualifications
- 3+ years of experience in product management or operations.
- Ability to understand the needs of diverse content consumers and creators.
- Exceptional collaboration and communication skills to build trusted relationships across teams.
- Strong analytical skills with a logical approach to problem-solving.
Preferred Qualifications
- Passion for content products; experience in content understanding, policy design, and governance roles is advantageous.
- Bachelor's degree or higher.
Inclusivity Commitment
TikTok is dedicated to fostering an inclusive environment where all employees are valued for their unique skills and perspectives. We aim to reflect the diverse communities we serve and celebrate our varied voices.