Clinical Intake Coordinator

2 weeks ago

Chicago, Illinois, United States The Alden Network Full time

JOB DESCRIPTION

TITLE:
Clinical Intake Coordinator

REPORTS TO:
Director of Central Intake & Census Development, VP of Network Services.

I. JOB SUMMARY


The Clinical Intake Coordinator plays a pivotal role in the clinical evaluation of patient referrals, ensuring timely responses to referral sources regarding acceptance or denial decisions.

This position primarily engages with hospitals as referral sources, but may also involve assessments from various other entities, including home health services, assisted living facilities, independent living facilities, and skilled nursing facilities.

The emphasis of this role is on enhancing census development by streamlining the acceptance process and increasing the volume of admissions, thereby fostering growth in patient intake.

Key responsibilities include compiling concise summaries of relevant patient information and disseminating this data to essential personnel at the receiving facilities, maintaining a daily record of reviewed patients, tracking reasons for denials, and proactively communicating with staff to ensure referral sources receive timely updates, thereby enhancing referral source satisfaction. The Coordinator will also engage in discussions regarding complex cases to meet patient needs and facilitate admissions whenever feasible.

This role encourages the identification of obstacles within the admission process and the formulation of recommendations for improvement.

The Clinical Intake Coordinator will cultivate and strengthen relationships with Alden Network referral partners through consistent and timely follow-ups via electronic communication, phone calls, or in-person meetings.

Ideal candidates will possess either an RN or LPN license; however, non-licensed healthcare professionals with substantial experience in skilled nursing and rehabilitation settings may also be considered.

This position may allow for remote work, on-site presence, or a hybrid approach, with occasional in-person meetings and attendance at events to represent the Central Intake Department being required.

Proficiency in computer skills is essential, along with the ability to self-motivate and work independently. Strong professional written communication skills are mandatory, and a background in marketing or business development is advantageous.

II. QUALIFICATIONS

A. Preferred qualifications include an LPN or RN license.

B. A minimum of one year of experience in long-term or acute care settings is required.

C.

Capability to conduct clinical reviews and assess appropriate placement and care requirements for referrals.

D. Ability to collaborate effectively with other healthcare professionals.

E. Proficiency in Microsoft Word, Excel, and other relevant technological applications.

F. Exceptional written and verbal communication skills are necessary.

C. Must be able to read, write, and speak English fluently.

D. Ability to make independent decisions when necessary.

E. Must demonstrate tactfulness in interactions with customers, family members, visitors, personnel, government representatives, and the general public.

F. A personable, enthusiastic, and resourceful demeanor is essential.

III. PHYSICAL REQUIREMENTS

A. Ability to move intermittently throughout the workday.

B. Capacity to manage the mental and emotional demands of the position.

C. Must maintain good general health and demonstrate emotional stability.

D.

Ability to relate to and work with individuals who are ill, disabled, elderly, emotionally distressed, or occasionally hostile.

E. A commitment to creating a customer-centric experience for the Alden Network.

F. Willingness to collaborate and succeed as part of a team.

G. Perform other related duties as assigned.

IV. ESSENTIAL FUNCTIONS

A. Promptly review and respond to incoming hospital referrals, determining the medical complexities and appropriate placements.

B. Collaborate with facilities regarding the medical, physical, and equipment needs of accepted referrals.

C. Track and manage all referrals actively using provided logs.

D. Communicate with referral sources regarding acceptance or denial of referrals.

E.

Ensure accurate communication with facility staff regarding bed availability, resident/patient needs, isolation requirements, and transfers to hospitals.


F. Foster positive partnerships with referral providers, Alden Facilities, and Home Care businesses, including their marketing teams.

G. Actively participate in continuous improvement initiatives for the Alden Network.

H. Ensure 24/7 responses to referrals through coordination with other intake partners and facility admissions personnel.

  • Clinical Intake Coordinator

    2 weeks ago

    Chicago, Illinois, United States The Alden Network Full time

    JOB DESCRIPTIONPOSITION:Clinical Intake CoordinatorREPORTS TO:Director of Central Intake & Census Development, VP of Network Services.JOB SUMMARYThe Clinical Intake Coordinator plays a crucial role in the assessment and evaluation of patient referrals, ensuring timely responses to referral sources regarding acceptance or denial of patients. This position...

  • Clinical Intake Coordinator

    2 weeks ago

    Chicago, Illinois, United States Norwegian American Hospital Full time

    Position Overview: As a key member of the Norwegian American Hospital team, the Behavioral Intake Specialist plays a vital role in managing inquiries related to patient admissions from various sources, ensuring a seamless intake process.Key Responsibilities: - Oversee all inquiries directed to the department concerning admission referrals, documenting all...

  • Clinical Intake Coordinator

    2 weeks ago

    Chicago, Illinois, United States The Alden Network Full time

    JOB DESCRIPTION TITLE:Central Intake Clinical SpecialistREPORTS TO:Director of Central Intake & Census Development, VP of Network Services. JOB SUMMARYThe Central Intake Clinical Specialist plays a crucial role in the healthcare system by conducting clinical evaluations of patient referrals efficiently and providing timely feedback to the referring sources...

  • Clinical Intake Coordinator

    2 weeks ago

    Chicago, Illinois, United States Norwegian American Hospital Full time

    Position Overview: The Norwegian American Hospital is seeking a dedicated Behavioral Intake Specialist to manage inquiries related to patient admissions. This role is essential in ensuring a smooth intake process for individuals seeking mental health services.Key Responsibilities: - Oversee all admission referral inquiries from both internal and external...

  • Clinical Intake Coordinator

    2 weeks ago

    Chicago, Illinois, United States The Alden Network Full time

    JOB DESCRIPTIONPOSITION:Central Intake Clinical SpecialistREPORTS TO:Director of Central Intake & Census Development, VP of Network Services.OVERVIEW:The Central Intake Clinical Specialist plays a crucial role in the clinical evaluation of patient referrals, ensuring timely responses to referral sources regarding acceptance or denial of patients. This...

  • Clinical Intake Specialist

    2 days ago

    Chicago, Illinois, United States The Alden Network Full time

    Job SummaryThe Central Intake Clinical Specialist is a key member of The Alden Network team, responsible for clinically reviewing patient referrals in a timely manner and responding promptly to the referral source with an acceptance or denial. This role is focused on census development by expediting the timeliness of acceptances and increasing the volume of...

  • Foster Care Intake and Assessment Coordinator

    7 days ago

    Chicago, Illinois, United States Lawrence Hall Full time

    Job OverviewPRIMARY RESPONSIBILITIESThis role reports directly to the Vice President of Foster Care Services and encompasses a dual function, focusing on both intake processes and permanency planning for individuals transitioning out of the program. The Supervisor oversees all aspects of referral, intake, and placement operations within the Foster Care...

  • Intake Coordinator

    2 days ago

    Chicago, Illinois, United States Northeast Family Services Full time

    Job SummaryNortheast Family Services is seeking a highly organized and detail-oriented Intake Coordinator to manage all aspects of the registration and admissions process for our Chicago office.Key ResponsibilitiesAnswer incoming calls and gather referral informationVerify insurance coverage and schedule clients' appointmentsManage patient intake and...

  • Community Outreach Intake Coordinator

    2 weeks ago

    Chicago, Illinois, United States Community and Economic Development Assoc Full time

    Job OverviewPosition SummaryThe Outreach Intake Supervisor is responsible for overseeing a dedicated team of Outreach Intake Specialists, ensuring that the intake processes align with the organization's goals to provide essential services to the community. This role emphasizes leadership, development, and the implementation of effective intake strategies to...

  • Pharmacy Intake Coordinator II

    2 weeks ago

    North Chicago, Illinois, United States PSG Global Solutions Full time

    We are seeking a Pharmacy Intake Coordinator II, operating within the Pharmaceuticals and Medical Products sector.Position Overview: This role involves managing the intake process for all applications within our Customer Relationship Management System (CRM).The responsibilities include associating and tagging images to patient profiles, as well as entering...

  • Client Intake Specialist

    2 weeks ago

    Chicago, Illinois, United States TASC Full time

    Position OverviewAt TASC (Treatment Alternatives for Safe Communities), we are dedicated to fostering a healthier, safer, and more equitable society. Since our inception in 1976, we have been driven by the conviction that every individual possesses the capacity for positive transformation. Our mission is to advocate, support, and empower individuals to...

  • Client Intake Specialist

    2 weeks ago

    Chicago, Illinois, United States TASC Full time

    Position OverviewAt TASC (Treatment Alternatives for Safe Communities), we are dedicated to fostering a healthier, safer, and more equitable society. Since our inception in 1976, we have been driven by the conviction that every individual possesses the capacity for positive transformation. We advocate for, support, and empower individuals to overcome...

  • Client Intake Specialist

    2 weeks ago

    Chicago, Illinois, United States TASC Full time

    Position OverviewAt TASC (Treatment Alternatives for Safe Communities), we are dedicated to fostering a healthier, safer, and more equitable society. Our guiding principle since 1976 is the belief in the potential for positive transformation within every individual. We advocate for, support, and empower individuals to overcome obstacles, achieve recovery,...

  • Client Intake Coordinator

    2 weeks ago

    Chicago, Illinois, United States Metropolitan Family Services Full time

    Position Overview:Metropolitan Family Services is dedicated to empowering families to learn, earn, heal, and thrive. As a pivotal part of our mission, we are seeking a full-time Intake Specialist to enhance our service delivery.Key Responsibilities:Respond to incoming calls and assist walk-in clients.Guide individuals in articulating their needs for...

  • Client Intake Coordinator

    7 days ago

    Chicago, Illinois, United States Metropolitan Family Services Full time

    Metropolitan Family Services is dedicated to empowering families to learn, earn, heal, and thrive. Since 1857, we have been a catalyst for change, helping families achieve their fullest potential and positively influence their communities. As Illinois' first comprehensive human services agency, we serve over 117,000 individuals and families across various...

  • Client Intake Coordinator

    7 days ago

    Chicago, Illinois, United States Metropolitan Family Services Full time

    Metropolitan Family Services is dedicated to empowering families to learn, earn, heal, and thrive. Since 1857, we have served as a catalyst for change, enabling families to achieve their highest potential and positively influence their communities. As Illinois' first comprehensive human services agency, we provide support to over 117,000 individuals and...

  • Client Intake Coordinator

    7 days ago

    Chicago, Illinois, United States Metropolitan Family Services Full time

    Metropolitan Family Services is dedicated to empowering families to learn, earn, heal, and thrive. Since 1857, we have served as a vital resource for families, helping them achieve their fullest potential and positively influence their communities. As Illinois' first comprehensive human services agency, we provide support to over 117,000 individuals and...

  • Foster Care Intake and Assessment Lead

    7 days ago

    Chicago, Illinois, United States Lawrence Hall Full time

    Job OverviewPRIMARY RESPONSIBILITIESThis role reports directly to the Vice President of Foster Care Services and encompasses a dual function, focusing on both intake processes and permanency planning for youth transitioning out of the program. The Supervisor oversees all referral, intake, and placement operations within the Foster Care Programs, which...

  • Pharmacy Intake Coordinator II

    2 weeks ago

    North Chicago, Illinois, United States PSG Global Solutions Full time

    We are seeking a Pharmacy Intake Specialist II to join our team in the Pharmaceuticals and Medical Products sector.Position Overview: The role involves managing the intake process for all applications within our Customer Relationship Management System (CRM).Your responsibilities will include:Associating and tagging all patient images, while accurately...

  • Pharmacy Intake Coordinator II

    2 weeks ago

    North Chicago, Illinois, United States PSG Global Solutions Full time

    We are seeking a Pharmacy Intake Specialist II to join our team in the Pharmaceuticals and Medical Products sector.Position Overview: The primary responsibility of this role is to manage the intake process for all applications within our Customer Relationship Management System (CRM).This includes:Associating and tagging images to patient profiles.Entering...