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Pharmacy Intake Coordinator II
2 months ago
We are seeking a Pharmacy Intake Specialist II to join our team in the Pharmaceuticals and Medical Products sector.
Position Overview:
The primary responsibility of this role is to manage the intake process for all applications within our Customer Relationship Management System (CRM).
This includes:
- Associating and tagging images to patient profiles.
- Entering comprehensive data such as patient demographics, physician details, medication specifics, and pertinent application information including income, household, and insurance data into the CRM.
The role also involves:
- Conducting initial assessments of applications to identify any missing information.
- Engaging in outreach to patients to gather necessary data.
- Completing evaluations of simplified applications.
- Determining the appropriate workflow based on established business rules.
Collaboration is key in this position, as you will work cross-functionally to ensure adherence to business policies and procedures. Additionally, it is essential to:
- Document all patient cases in the CRM in compliance with business regulations.
- Manage renewal and year-end recertification processes as required by the Patient Assistance Program.
- Assist with special projects aimed at enhancing reimbursement optimization when requested.
Join us in making a difference in patient care.
