Club Operations Manager

1 week ago


Kenner, Louisiana, United States Planet Fitness - United FP Management, LLC Full time
About the Role

We are seeking a highly motivated and experienced Club Manager to lead our team of employees in delivering exceptional customer service and creating a judgement-free environment for our members.

Key Responsibilities
  • Recruit and Hire Top Talent: Attract and select enthusiastic team members who share our passion for helping people live healthier lives.
  • Develop and Lead Your Team: Foster a culture of excellence and empower your team to take ownership of the business, providing an exceptional member experience in a clean and welcoming environment.
  • Lead by Example: Demonstrate the behaviors and values we expect from our team, setting the tone for a positive and productive work environment.
  • Grow Your Business: Develop and implement sales-related initiatives and manage controllable costs to drive business growth and deliver results.
Requirements
  • Industry Experience: Minimum 1 year of experience in customer service, operations, and leading teams.
  • Leadership Skills: Proven ability to influence and motivate team members, with strong communication and problem-solving skills.
  • Physical Demands: Ability to communicate, stand, walk, bend, lift up to 50 lbs, reach, climb, balance, kneel, and handle potentially hazardous chemicals.
  • Education: High School diploma or GED equivalent.
  • Language Skills: English language proficiency, with ability to speak, understand, read, and write. Bilingual - Spanish helpful.
About United FP Management, LLC

United FP Management, LLC is the largest developer and operator of fitness clubs under the Planet Fitness brand, serving 1.1 million members across 192 clubs in 14 states. We are committed to developing our people and providing a judgement-free environment for our members.



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