Territory Account Manager
4 weeks ago
As a Territory Account Manager at Cardinal Health, you will be responsible for successfully managing customer relationships within an assigned set of existing customers to achieve the goals and objectives of both Cardinal Health and the Customer.
You will demonstrate the value of the Cardinal Health Solution suite of tools, while building long-term relationships with existing customers, establishing a "True Solutions Expert" to support our customers and the Sales Team.
Main Job Responsibilities & Accountabilities- Assess, analyze, and consult with our existing customers about their business needs and plans in order to determine the appropriate solution needed & optimal timing to assist each customer in maximizing efficiencies and improving margins.
- Results outcome of customer analysis and determination of timing to construct a plan & recommendation to influence the decision making of the owner/customer using fact-based, thorough objective data that supports recommendations, cultivating a vision that resonates with our customers.
- Utilize the Pharmaceutical Supply Chain disciplined selling process/tools, leads project activities coordination of solution implementation once sold, properly recording all activities, notes, appropriate CRM system for ISF.
- Drives improved operating efficiencies within assigned customer based by utilizing the appropriate solution selection to benefit our customers and Cardinal Health.
- Established solution suite "expert" and primary customer contact for solution suite selection and support.
- Works collaboratively with entire selling team & internal support functions to accomplish objectives, assists in assuring entire sales team meets their objectives.
- Assess, analyze/consult with customers on their front-end product business needs, influences decisions made on planogram changes and successfully ensures new business customers are transitioned to Cardinal Health effectively & efficiently.
- Actively engaged as a key member of the selling team, participating in customer calls, leading internal calls/meeting discussions for the benefit of our customer, team validating the overall suite of solutions toolkit utilization.
- Min Bachelor's degree preferred
- Min 2 years work experience in a consultative environment preferred but not required
- Strong business acumen preferred but not required
- Technical skills & acumen needed, proficient in MS Word, Excel, PowerPoint – preferred
- Strong Communication skills both written & verbal, ability to face complex situations, assess, analyze, utilize good decision/action skills.
- Ability to work independently with minimal supervision, self-motivated is a must.
- Valid driver's license required
- Ability to travel more than 75% of time to include some overnight travel required.
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