Administrative Assistant/Dispatcher

4 days ago


Palmdale, California, United States Institute of Inspection , Cleaning and Restoration Certification Full time
Job Title: Administrative Assistant/Receptionist

We are seeking a highly organized and detail-oriented Administrative Assistant/Receptionist to join our team at SERVPRO of PALMDALE NORTH. As a key member of our office team, you will be responsible for providing exceptional customer service, scheduling restoration teams, and maintaining accurate records.

Key Responsibilities:
  • Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
  • Review and maintain the scheduling software to ensure accurate routing
  • Perform daily administrative tasks to support the office team
  • Enter data accurately and efficiently
  • Handle incoming calls, respond to customer inquiries, and provide updates on current projects
  • Document daily project updates from field technicians
  • Update client database and upload field data to reports
  • Collaborate with other departments as needed
Requirements:
  • High school diploma or equivalent
  • 1-2 years of customer service and/or office experience
  • Prior dispatch or scheduling experience preferred
  • Ability to multitask and remain detail-oriented
  • Knowledge of Microsoft Office applications
  • Ability to cross-train into other roles
  • Ability to handle high-stress situations
Working Conditions:

This is a sedentary role in a fast-paced office environment. Some filing is required, which may involve lifting files, opening filing cabinets, and bending or standing as necessary.

We offer a competitive compensation package, including $19.50 per hour. If you are a self-motivated, proactive, and service-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.



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