Product Sales Support Specialist
6 days ago
The Product Sales Support Specialist plays a vital role in facilitating communication between Sales, Planning Analysts, Category Management, and external contacts to resolve customer-related activities.
Key Responsibilities- Act as the primary point of contact for Sales regarding supply-related inquiries.
- Collaborate with Supply Chain, Category Management, and external vendors to execute supply-related inquiries.
- Effectively communicate important information regarding product inquiries within division departments.
- Resolve Internal Sales inquiries submitted through Shamrock Connect in a timely manner.
- Gather product specification information to create product item codes.
- Perform other duties as assigned.
- High School diploma or GED preferred.
- 2+ years of sales or sales support experience or five years related industry experience and/or training.
- Experience working cross-functionally with Sales, Supply Chain, Category Management, and external vendors a plus.
- Effective problem-solving skills, including identification of problems, data collection, drawing conclusions, and conflict resolution.
- Consultative, solutions-oriented, and value-based approach to managing/leveraging business transactions and customer partnerships.
- Demonstrated ability to meet established goals and metrics.
- Proficient written and verbal communication skills required for both internal/external customer interface.
- Proficient in Microsoft Office suite; Word, Excel, and Outlook.
- Experience with Salesforce or Customer Relationship Management (CRM) software preferred.
- Must be flexible and willing to work the demands of the department, which are subject to weekends and holidays.
At Shamrock Foods Company, people come first – our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922.
We live by our founding family's motto to "treat associates like family and customers like friends."
Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That's why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn't stop there – our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education, and wellness programs.
We are an Equal Opportunity Employer and welcome qualified applicants from diverse backgrounds.
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