Sales Support Specialist

2 weeks ago


Phoenix, Arizona, United States Company Set Full time
Job Overview

We are a prominent national provider of garage door services and installations, committed to delivering outstanding products and services to our clientele. With a solid reputation for excellence, innovation, and customer satisfaction, we are looking for dedicated Inside Support team members to drive sales and achieve targeted revenue objectives.

Position Summary:

As a member of the Inside Support team, you will be instrumental in managing follow-up sales for garage doors, handling service inquiries, and providing quotes over the phone. The Inside Support team will also assist the Virtual Product Specialist sales personnel, the Install Coordination Department, and the Customer Experience Department.

Key Responsibilities:


Sales Activities

  • Each Inside Sales team member will be assigned a specific number of follow-up sales leads daily. It is the responsibility of the team member to reach out to each lead promptly, build a sales pipeline, follow up diligently, and close as many sales as possible.
  • Team members will have the chance to handle Phone Quote leads, where they must deliver exceptional customer service, create value, and close these opportunities effectively.
  • For service-related inquiries, team members will aim to convert as many previously unconverted service jobs as possible through both inbound and outbound efforts.

Organizational Skills

  • Each team member is expected to maintain organization with all leads to ensure no opportunities are overlooked. Team members will utilize Chiirp software to manage tasks, pipelines, text communications, calendars, and reminders to keep track of their prospects.

Customer Service Excellence

  • Team members will be accountable for delivering the highest quality of customer service.
  • All leads will be treated with the utmost professionalism, care, and attention.

Performance Metrics

  • This role is centered around performance. Team members must consistently meet metrics and maintain high performance levels.

Qualifications:

  • A proven history of at least 5 years in sales.
  • Experience in the garage door sector or a related home improvement field is advantageous.
  • Strong leadership, communication, and interpersonal skills.
  • Exceptional strategic thinking and problem-solving capabilities.
  • Proficiency in CRM and sales performance tracking software.

Benefits:

  • Competitive salary with performance-based bonuses.
  • Health, dental, and retirement benefits.
  • Opportunities for professional development and career advancement.
  • A supportive and collaborative work environment.
  • Company-provided resources and tools to facilitate success.

If you are a driven and results-oriented sales professional with a commitment to excellence, we encourage you to consider this opportunity and contribute to our ongoing success in the garage door service and installation industry.



  • Phoenix, Arizona, United States JO Sales Inc Full time

    Job OverviewThis position involves providing exceptional customer support, managing inside sales, and performing administrative tasks for a manufacturer specializing in window screening solutions.Key Responsibilities:Process new orders and establish new client accounts using Smart Service and QuickBooks software.Coordinate schedules for installation...


  • Phoenix, Arizona, United States RC Fasteners Inc Full time

    Job OverviewWe are looking for a Sales Support Specialist who will be responsible for addressing customer inquiries and providing effective solutions to enhance company profitability.Key Responsibilities:Process and modify customer ordersEngage with suppliers for sourcingManage existing client relationshipsAssist with online sales initiativesSupport in order...


  • Phoenix, Arizona, United States Company Set Full time

    Job OverviewWe are a prominent national provider of garage door services and installations, committed to delivering outstanding products and services to our clientele. With a solid reputation for excellence, innovation, and customer satisfaction, we are in search of dedicated Inside Support team members to drive sales and achieve targeted revenue...


  • Phoenix, Arizona, United States Sunstate Equipment Co. Full time

    Sunstate Equipment Co. is on the lookout for a dedicated Sales Support Specialist to enhance our dynamic team. This position requires collaboration with colleagues as well as independent work, engaging with clients, and leveraging technology such as AS400/Point of Rental or CAD systems. A background in sales support, dispatch, or logistics within the heavy...


  • Phoenix, Arizona, United States Sunstate Equipment Co. Full time

    Sunstate Equipment Co. is actively looking for a Sales Support Specialist to enhance our team. This position requires collaboration with colleagues as well as independent work, engaging with clients, and leveraging technology such as AS400/Point of Rental or CAD systems. A background in sales support, dispatch, or logistics within the heavy construction...


  • Phoenix, Arizona, United States Mitchell Lewis & Staver and Mitchell Wine Group Full time

    Join the Team at Mitchell Lewis & StaverWe are excited to announce an opening for a Sales Support Specialist. In this role, you will be instrumental in providing assistance to our clients, external sales personnel, and operational teams while reporting directly to the Branch Manager.Key Responsibilities:Efficiently manage incoming communications via phone...


  • Phoenix, Arizona, United States BD Full time

    Position OverviewAt BD, we are committed to innovation in healthcare.As a leading global medical technology firm, our mission is to advance health around the world. This requires the creativity and dedication of our diverse teams—from product design and engineering to manufacturing and marketing—who strive to transform visionary ideas into tangible...


  • Phoenix, Arizona, United States Brighthouse Financial Full time

    Alternate Job Location :Arizona : Phoenix || California : Los Angeles || California : San Diego || California : San Francisco || Oregon : Portland || Washington : SeattleWork Environment: Our adaptable, hybrid work model allows for both remote and in-office options.Key Responsibilities:As a Sales Support Specialist, your primary role will involve assisting...


  • Phoenix, Arizona, United States Brighthouse Financial Full time

    Alternate Job Location :Arizona : Phoenix || California : Los Angeles || California : San Diego || California : San Francisco || Oregon : Portland || Washington : SeattleWork Environment:Our adaptable, hybrid work model allows for both remote and in-office options.Key Responsibilities:As a Sales Support Specialist, your primary role will involve assisting...


  • Phoenix, Arizona, United States Brighthouse Financial Full time

    Alternate Job Location :Arizona : Phoenix || California : Los Angeles || California : San Diego || California : San Francisco || Oregon : Portland || Washington : SeattleWork Environment:Our adaptable, hybrid work model allows for both remote and in-office options.Key Responsibilities:As a Sales Support Specialist, your primary role will involve assisting...


  • Phoenix, Arizona, United States Optimyl Benefits Full time

    Job OverviewJoin us in transforming the healthcare sector.At Optimyl Benefits, we are redefining the healthcare experience for small businesses by offering accessible, high-quality, and user-friendly healthcare solutions. With extensive experience in serving small employers, Optimyl creates plans tailored specifically for their needs, achieving the perfect...


  • Phoenix, Arizona, United States Brighthouse Financial Full time

    Alternate Job Location :Arizona : Phoenix || California : Los Angeles || California : San Diego || California : San Francisco || Oregon : Portland || Washington : SeattleWork Environment:Our adaptable, hybrid work model allows for both remote and in-office options.Key Responsibilities:As a Sales Support Specialist, your primary role will involve assisting...


  • Phoenix, Arizona, United States Brighthouse Financial Full time

    Alternate Job Location :Arizona : Phoenix || California : Los Angeles || California : San Diego || California : San Francisco || Oregon : Portland || Washington : SeattleWork Environment: Our adaptable, hybrid work model allows for remote or in-office work options.Key Responsibilities:As a Sales Support Specialist, your primary duty will be to assist...


  • Phoenix, Arizona, United States Brighthouse Financial Full time

    Alternate Job Location :Arizona : Phoenix || California : Los Angeles || California : San Diego || California : San Francisco || Oregon : Portland || Washington : SeattleWork Environment: Our adaptable, hybrid work model allows for both remote and in-office options.Key Responsibilities:As a Sales Support Specialist, your primary role will involve assisting...


  • Phoenix, Arizona, United States Howard Air Full time

    Position OverviewWe are seeking a dedicated Residential HVAC Sales Support Specialist to act as a crucial intermediary between our clientele and the sales department, ensuring a seamless and rewarding experience throughout the sales journey.Key Responsibilities:Facilitate Sales Efficiency:Collaborate with the sales team to manage and assess leads,...


  • Phoenix, Arizona, United States Howard Air Full time

    Position OverviewWe are seeking a dedicated Residential HVAC Sales Support Specialist to act as a crucial intermediary between our clientele and the sales department, ensuring a seamless and gratifying experience throughout the entire process. This position entails overseeing customer communications, organizing appointments, executing follow-up calls, and...


  • Phoenix, Arizona, United States eMerchantClub Full time

    Job OverviewAs a Sales and Customer Support Specialist at eMerchantClub, you will play a crucial role in driving our business forward. We are looking for a motivated and enthusiastic individual who is eager to learn and grow within our dynamic environment.Key ResponsibilitiesHandle both inbound and outbound sales calls using our automated dialing...


  • Phoenix, Arizona, United States Shamrock Foods Company Full time

    Job Summary:The Sales Support Specialist plays a vital role in facilitating communication between Sales, Planning Analysts, Category Management, and external contacts to resolve customer-related activities.Key Responsibilities:Act as the primary point of contact for Sales regarding all supply-related inquiries.Collaborate cross-functionally with Supply...


  • Phoenix, Arizona, United States Closets By Design Full time

    Position OverviewAs a Sales Coordinator at Closets by Design, you will play a crucial role in our mission to provide exceptional home organizing solutions. We are a prominent name in the industry, specializing in the design, production, and installation of custom storage systems, including closets, home office furniture, and more.Key ResponsibilitiesWe are...


  • Phoenix, Arizona, United States Closets By Design Full time

    Position OverviewAs a Sales Coordinator at Closets by Design, you will play a crucial role in our mission to deliver exceptional home organizing solutions. We are a prominent name in the industry, specializing in the design, manufacturing, and installation of custom storage systems including closets, home office setups, media centers, wall beds, and garage...