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Sales Support Specialist

2 months ago

Phoenix, Arizona, United States RC Fasteners Inc Full time
Job Overview

We are looking for a Sales Support Specialist who will be responsible for addressing customer inquiries and providing effective solutions to enhance company profitability.

Key Responsibilities:

  • Process and modify customer orders
  • Engage with suppliers for sourcing
  • Manage existing client relationships
  • Assist with online sales initiatives
  • Support in order fulfillment and general administrative tasks
  • Handle customer questions and resolve issues

Required Qualifications:

  • Experience in sales or customer support roles
  • Knowledge of fasteners is advantageous
  • Proficient computer skills
  • Familiarity with Microsoft Office 365
  • Ability to establish rapport with clients
  • Strong negotiation abilities
  • Detail-oriented and deadline-focused
  • Excellent organizational skills
  • Effective communication skills
Company Overview

RC Fasteners Inc specializes in quoting, sourcing, customer service, and order processing. Proficient phone etiquette and customer service skills are essential. Strong computer and communication skills are required.