Insurance Customer Service Representative
3 weeks ago
As a valued member of our team, you will be responsible for providing exceptional customer service to our policyholders. Your key responsibilities will include:
- Assisting customers with their insurance needs by providing accurate and timely information.
- Processing policy changes and updates in our system.
- Handling incoming calls and emails from customers regarding policy inquiries and claims.
- Collaborating with team members to resolve customer issues and ensure customer satisfaction.
- Maintaining customer records and updating information as needed.
- Providing exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner.
- Staying up to date with insurance products and industry trends to effectively assist customers.
- Following company policies and procedures to ensure compliance with regulations and guidelines.
- Meeting or exceeding performance goals and targets set by the company.
- Continuously improving knowledge and skills through training and development opportunities.
Why Join Our Team?
We are committed to providing our customers with the best possible service. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this role.
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