Insurance Customer Service Representative

21 hours ago


Lexington KY USA, United States State Farm Insurance Full time
Job Summary:

As a State Farm Insurance Account Associate, you will play a vital role in providing exceptional customer service to our policyholders. Your primary responsibility will be to assist customers with their insurance needs by providing accurate and timely information. You will also be responsible for processing policy changes and updates in our system, handling incoming calls and emails from customers regarding policy inquiries and claims, and collaborating with team members to resolve customer issues and ensure customer satisfaction. Additionally, you will maintain customer records and update information as needed, and provide exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner. To be successful in this role, you must be able to stay up to date with insurance products and industry trends to effectively assist customers, and follow company policies and procedures to ensure compliance with regulations and guidelines. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this position.

Key Responsibilities:
  • Assist customers with their insurance needs by providing accurate and timely information
  • Process policy changes and updates in the system
  • Handle incoming calls and emails from customers regarding policy inquiries and claims
  • Collaborate with team members to resolve customer issues and ensure customer satisfaction
  • Maintain customer records and update information as needed
  • Provide exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner

Requirements:
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Ability to stay up to date with insurance products and industry trends
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines


  • Gaithersburg, MD , USA, United States State Farm Insurance Full time

    Customer Service RepresentativeAs a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service to our policyholders. Your primary duties will include:Assisting customers with their insurance needs by providing accurate and timely informationProcessing policy changes and updates in our...


  • Miami, FL , USA, United States ESTRELLA INSURANCE #126 Full time

    Insurance Customer Service RepresentativeAt ESTRELLA INSURANCE #126, we are seeking a highly skilled Insurance Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our policyholders and clients.Key Responsibilities:Customer Support: Answer customer...


  • Fairfield, CT , USA, United States Arbella Insurance Full time

    Customer Service Agent OpportunityAs a valued member of the Arbella Insurance Group, Bearingstar is a leading property and casualty insurance provider in Massachusetts and Connecticut, writing over $100 million in premium.Our dynamic culture offers an independent agency feel combined with the strength and resources of a large parent company, providing...


  • Lexington, Kentucky, United States Customer Direct Full time

    Customer Care Agent Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication channels, including phone, email, and chat.Key...


  • Lexington, Michigan, United States Dickinson Insurance Agency Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer experiences and supporting our sales team to meet goals and objectives.Key...


  • Lexington, Michigan, United States Dickinson Insurance Agency Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer experiences and supporting our licensed staff to meet sales and service...


  • Lexington, United States Dickinson Insurance Agency Full time

    Job Description Seeking a customer service representative to join our growing team. All candidates will be required to obtain a Michigan Property & Casualty license within 90 days of hire date. We pay for course materials and exam costs. We also provide 1 on 1 training upon hire. Candidate must have experience in customer service and highly motivated. We are...


  • Wayland, NY , USA, United States InsureOne Insurance Services America LLC Full time

    About UsInsureOne Insurance Services America LLC is a leading provider of personal lines insurance solutions. As part of Confie, one of the largest privately owned insurance agencies/brokers in the United States, we have a strong presence across the country. Our team of experienced insurance professionals is dedicated to delivering exceptional service,...


  • Lexington, KY , USA, United States Galls LLC Full time

    Customer Experience RepresentativeGalls LLC is seeking a highly skilled Customer Experience Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service via phone and email, ensuring that our customers receive accurate and helpful information to expedite their experience.Key...


  • Corbett, OR , USA, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary:** As an Account Associate at State Farm Insurance, you will play a vital role in providing exceptional customer service to our policyholders. Your primary responsibility will be to assist customers with their insurance needs by providing accurate and timely information. This includes processing policy changes and...


  • Juneau, AK , USA, United States State Farm Insurance Full time

    Customer Service and Policy ExpertAt State Farm Insurance, we're looking for a skilled Customer Service and Policy Expert to join our team. As an Account Associate, you'll play a crucial role in providing exceptional customer service and ensuring customer satisfaction.Assist customers with their insurance needs by providing accurate and timely...


  • Marietta, NY , USA, United States State Farm Insurance Full time

    Customer Service Role at State Farm InsuranceAs an Account Service Associate at State Farm Insurance, you will be responsible for providing exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner. You will assist customers with their insurance needs by providing accurate and timely...


  • Lexington, KY , USA, United States Golden Corral, Zeal Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Golden Corral, Zeal Group. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming atmosphere, and maintaining the highest standards...


  • Fontana, CA , USA, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary:** As an Account Associate at State Farm Insurance, you will play a vital role in providing exceptional customer service and support to our policyholders. Your primary responsibility will be to assist customers with their insurance needs, ensuring that they receive accurate and timely information regarding their...


  • Hillsboro, OR, USA, United States State Farm Insurance Full time

    Customer Service Role at State Farm InsuranceAs an Account Service Associate at State Farm Insurance, you will be responsible for providing exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner. Your key responsibilities will include assisting customers with their insurance needs,...


  • Greensboro, NC , USA, United States State Farm Insurance Full time

    State Farm Insurance Account Associate Job DescriptionAs an Account Associate at State Farm Insurance, you will play a vital role in providing exceptional customer service and support to our policyholders. Your primary responsibilities will include:Key Responsibilities:Assist customers with their insurance needs by providing accurate and timely information...


  • Howell, MI , USA, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary:** As an Account Associate at State Farm Insurance, you will play a vital role in providing exceptional customer service and support to our policyholders. Your primary responsibility will be to assist customers with their insurance needs, ensuring that they receive accurate and timely information regarding their...


  • Gaithersburg, MD , USA, United States State Farm Insurance Full time

    Job DescriptionAs a key member of the State Farm Insurance team, you will play a vital role in providing exceptional customer service and support. Your primary responsibilities will include:Key Responsibilities:Providing accurate and timely information to customers regarding their insurance policies and needs.Processing policy changes and updates in the...


  • Everett, WA , USA, United States State Farm Insurance Full time

    Account Associate Job DescriptionAt State Farm Insurance, we're seeking a highly skilled and customer-focused Account Associate to join our team. As an Account Associate, you'll play a vital role in providing exceptional service to our customers, ensuring their insurance needs are met with accuracy and timeliness.Key Responsibilities:Assist customers with...


  • Redding, CT , USA, United States State Farm Insurance Full time

    Job Title: Account AssociateAt State Farm Insurance, we're seeking a highly skilled and customer-focused individual to join our team as an Account Associate. In this role, you'll play a critical part in delivering exceptional customer service and ensuring the satisfaction of our policyholders.Key Responsibilities:Provide accurate and timely information to...