Insurance Customer Service Representative
6 days ago
InsureOne Insurance Services America LLC is a leading provider of personal lines insurance solutions. As part of Confie, one of the largest privately owned insurance agencies/brokers in the United States, we have a strong presence across the country. Our team of experienced insurance professionals is dedicated to delivering exceptional service, competitive rates, and tailored coverage options to our clients.
What We Offer- Competitive Compensation: Earn a competitive hourly rate, plus performance-based bonus opportunities.
- Ongoing Training and Mentorship: Continuous training and mentorship to help you grow in your career.
- Growth-Oriented Culture: A culture that encourages internal promotion opportunities and professional growth.
- Comprehensive Benefits: Enjoy a comprehensive benefits package, including medical, dental, vision, and life insurance.
- 401K Plan: Participate in a comprehensive 401K plan with a competitive employer match.
- Paid Time Off: Enjoy paid time off, including holidays, vacation, and personal time.
- Annual Incentive Trip: Participate in an annual incentive trip for top performers.
- Fitness Perks: Enjoy a corporate discount at 24-Hour Fitness, making it easier to stay active.
- Employee Assistance Program: Access confidential assistance for personal or professional problems at no cost.
- Extra Perks: Enjoy access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans, as well as pet insurance.
The pay range for this role is $17 - $30 hourly, based on experience, plus performance-based bonuses.
Job SummaryThe Client Service Representative is responsible for delivering exceptional customer service to policyholders of Property & Casualty insurance. This includes answering questions, interpreting policies, explaining coverage, and resolving concerns. The ideal candidate will act as a liaison between the customer and insurance companies, promoting opportunities and resolving concerns while delivering a tailored, white-glove experience.
Key Attributes- High School Diploma or Equivalent
- Property & Casualty License
- Effective Telephone Etiquette
- 1+ Years of Customer Service Experience
- Excellent Attention to Detail and Organizational Skills
- Ability to Work Well Independently and on a Team
- Precise Verbal and Written Communication Skills
- Ability to Work in a Fast-Paced Environment
- Ability to Deliver a Tailored, White-Glove Experience
We are committed to training the right candidate, regardless of prior experience in the insurance industry or agency setting.
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