Insurance Customer Service Representative

4 weeks ago


Birmingham AL USA, United States State Farm Insurance Full time
Job Summary:

As a key member of the State Farm Insurance team, you will play a vital role in providing exceptional customer service and support. Your primary responsibility will be to assist customers with their insurance needs, ensuring that they receive accurate and timely information. You will also be responsible for processing policy changes and updates in the system, handling incoming calls and emails from customers regarding policy inquiries and claims, and collaborating with team members to resolve customer issues and ensure customer satisfaction.

Key Responsibilities:
  • Assist customers with their insurance needs by providing accurate and timely information.
  • Process policy changes and updates in the system.
  • Handle incoming calls and emails from customers regarding policy inquiries and claims.
  • Collaborate with team members to resolve customer issues and ensure customer satisfaction.
  • Maintain customer records and update information as needed.
  • Provide exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner.
  • Stay up to date with insurance products and industry trends to effectively assist customers.
  • Follow company policies and procedures to ensure compliance with regulations and guidelines.
  • Meet or exceed performance goals and targets set by the company.
  • Continuously improve knowledge and skills through training and development opportunities.


  • Birmingham, Alabama, United States Wiggins Insurance Full time

    Job OverviewWe are seeking a motivated and results-driven Insurance Customer Service Representative to join our dynamic team at Wiggins Insurance.This role is responsible for providing exceptional customer service to our commercial clients, addressing their policy questions and concerns, and ensuring timely resolution of issues.Key ResponsibilitiesMaintain...


  • Birmingham, AL, USA, United States Alfa Insurance Full time

    Job SummaryVail Agency is seeking a highly motivated and customer-focused Insurance Sales Representative to join our team. As a key member of our sales team, you will be responsible for prospecting new business, quoting and binding policies, and providing exceptional customer service.Responsibilities:Prospect new business in multi-line insuranceQuote and...


  • Birmingham, AL, USA, United States Comparion Insurance Agency Full time

    Insurance Sales Representative Job DescriptionWe are seeking a highly motivated and results-driven Insurance Sales Representative to join our team at Comparion Insurance Agency. As a Sales Agent, you will be responsible for building and maintaining relationships with clients, identifying their insurance needs, and providing personalized solutions to meet...


  • Kent, WA , USA, United States State Farm Insurance Full time

    Customer Service Representative Role at State Farm InsuranceAs a Customer Service Representative at State Farm Insurance, you will be responsible for assisting customers with their insurance needs by providing accurate and timely information. This includes processing policy changes and updates in the system, handling incoming calls and emails from customers...


  • Gaithersburg, MD , USA, United States State Farm Insurance Full time

    Customer Service RepresentativeAs a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service to our policyholders. Your primary duties will include:Assisting customers with their insurance needs by providing accurate and timely informationProcessing policy changes and updates in our...


  • Lemont, IL , USA, United States State Farm Insurance Full time

    Insurance Customer Service RepresentativeAs an Insurance Customer Service Representative at State Farm Insurance, you will:Provide accurate and timely information to customers regarding their insurance needs.Process policy changes and updates in the system.Handle incoming calls and emails from customers regarding policy inquiries and claims.Collaborate with...


  • Waimea, HI , USA, United States State Farm Insurance Full time

    Customer Service Representative Role at State Farm InsuranceWe are seeking a skilled Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers by assisting with their insurance needs, processing policy changes, and handling...


  • Fairfield, CT , USA, United States Arbella Insurance Full time

    Customer Service Agent OpportunityAs a valued member of the Arbella Insurance Group, Bearingstar is a leading property and casualty insurance provider in Massachusetts and Connecticut, writing over $100 million in premium.Our dynamic culture offers an independent agency feel combined with the strength and resources of a large parent company, providing...


  • Baton Rouge, LA , USA, United States State Farm Insurance Full time

    Customer Service Representative Job DescriptionAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional support to our customers. Your primary duties will include:Assisting customers with their insurance needs by...


  • Birmingham, Alabama, United States Wiggins Insurance Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Wiggins Insurance. As a key member of our front office, you will be responsible for providing exceptional service to our clients, addressing their concerns, and ensuring their needs are met.Key...


  • Birmingham, AL, USA, United States Alfa Insurance Full time

    About Alfa InsuranceAlfa Insurance is a well-respected company based on faith, family, community, and integrity. We provide insurance and other financial services to over 1 million customers in 11 states.Job SummaryVail Agency sales representatives are team players who take pride in the company they represent, the products they sell, and in providing...


  • Birmingham, Alabama, United States Customer First Solutions Full time

    Customer First Solutions is seeking a dedicated and skilled Customer Service Representative to provide exceptional support to clients. As a valued member of our team, you will have the opportunity to make a positive impact on our customers' experiences and ensure they receive the assistance they need with their insurance policies.Key Responsibilities:Provide...


  • Birmingham, Alabama, United States VIP Personnel, Inc. Full time

    Job OverviewVIP Personnel, Inc. is seeking a skilled Insurance Customer Service Representative to join our team. As a Commercial Property and Casualty Insurance Professional, you will be responsible for assisting customers with pricing, follow-up, and problem-solving. This is a great opportunity for someone with strong verbal and written communication...


  • Birmingham, AL, USA, United States Amy Smith Gardner - State Farm Agent Full time

    Insurance Account RepresentativeWe are seeking a highly motivated and customer-focused Insurance Account Representative to join our team. As an Insurance Account Representative, you will be responsible for providing exceptional customer service, educating customers about insurance options, and working with our agent to establish and meet marketing...


  • Birmingham, AL, USA, United States Tyler Rutledge - State Farm Agent Full time

    Job Title: Insurance Sales RepresentativeAt Tyler Rutledge - State Farm Agent, we're dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. As an Insurance Sales Representative, you'll play a vital role in our team's mission.Responsibilities:Establish and maintain strong customer relationships,...


  • Juneau, AK , USA, United States State Farm Insurance Full time

    Customer Service and Policy ExpertAt State Farm Insurance, we're looking for a skilled Customer Service and Policy Expert to join our team. As an Account Associate, you'll play a crucial role in providing exceptional customer service and ensuring customer satisfaction.Assist customers with their insurance needs by providing accurate and timely...


  • Marietta, NY , USA, United States State Farm Insurance Full time

    Customer Service Role at State Farm InsuranceAs an Account Service Associate at State Farm Insurance, you will be responsible for providing exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner. You will assist customers with their insurance needs by providing accurate and timely...


  • Desha, AR , USA, United States State Farm Insurance Full time

    Job Summary: We are seeking a highly skilled and customer-focused Account Associate to join our team at State Farm Insurance. As an Account Associate, you will play a critical role in providing exceptional customer service and support to our policyholders.Key Responsibilities:Assist customers with their insurance needs by providing accurate and timely...


  • Hillsboro, OR, USA, United States State Farm Insurance Full time

    Customer Service Role at State Farm InsuranceAs an Account Service Associate at State Farm Insurance, you will be responsible for providing exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner. Your key responsibilities will include assisting customers with their insurance needs,...


  • Fontana, CA , USA, United States State Farm Insurance Full time

    Customer Service and Policy SpecialistAs a Customer Service and Policy Specialist at State Farm Insurance, you will be responsible for providing exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner. You will assist customers with their insurance needs by providing accurate and timely...