Insurance Customer Service Representative

3 weeks ago


Kent WA USA, United States State Farm Insurance Full time

Customer Service Representative Role at State Farm Insurance

As a Customer Service Representative at State Farm Insurance, you will be responsible for assisting customers with their insurance needs by providing accurate and timely information. This includes processing policy changes and updates in the system, handling incoming calls and emails from customers regarding policy inquiries and claims, and collaborating with team members to resolve customer issues and ensure customer satisfaction. Additionally, you will maintain customer records and update information as needed, and provide exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner. To be successful in this role, you will need to stay up-to-date with insurance products and industry trends to effectively assist customers, and follow company policies and procedures to ensure compliance with regulations and guidelines. This is a great opportunity to work with a leading insurance company and make a positive impact on customers' lives.



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