Current jobs related to Bilingual Customer Support Specialist - Port Washington, New York - Global Channel Management
-
Bilingual Customer Support Specialist
4 weeks ago
Port Washington, New York, United States Global Channel Management Full timePosition Overview:As a Bilingual Customer Support Specialist, you will play a crucial role in delivering exceptional service to our clients at Global Channel Management. This position requires proficiency in both French and English, along with a solid background in customer service or related fields.Key Requirements:Minimum of 1 year of experience in...
-
Bilingual Customer Support Specialist
2 months ago
Port Washington, New York, United States Global Channel Management Full timePosition Overview:As a Bilingual Customer Support Specialist, you will play a crucial role in delivering exceptional service to our clients. This position requires proficiency in both French and English, along with a strong background in customer service or related fields.Key Requirements:Minimum of 1 year of experience in customer service, hospitality, or a...
-
Customer Success Specialist
4 weeks ago
Port Washington, New York, United States Global Industrial;Systemax, Inc. Full timeJob Title: Customer Success SpecialistGlobal Industrial is seeking a highly skilled Customer Success Specialist to join our team. As a key member of our sales unit, you will play a critical role in supporting our customers and driving business growth.Key Responsibilities:Provide exceptional customer support, including responding to customer inquiries,...
-
IT Support Specialist
2 weeks ago
Port Washington, New York, United States K2 Staffing Full timeJob SummaryWe are seeking a skilled IT Support Specialist to join our team at K2 Staffing. The successful candidate will have a strong background in business desktop and server technologies, including Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software.Key ResponsibilitiesProvide front-line...
-
Customer Service Representative
2 weeks ago
Port Washington, New York, United States Russell Tobin Full timeJob Title: Customer Service RepresentativeLocation: RemotePay Rate:English-speaking: $17.50/hrFrench-speaking: $20.00/hrJob Overview:Russell Tobin is seeking Customer Service Representatives to handle high call volumes, navigate computer systems, and provide exceptional customer service. Bilingual candidates, especially those fluent in French, are a...
-
Customer Service Representative
2 weeks ago
Port Washington, New York, United States Global Channel Management Full timeAbout the JobWe are seeking a highly skilled and experienced Customer Service Representative to join our Global Channel Management team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring a positive experience for all customers.Key ResponsibilitiesAnswer...
-
Customer Service Representative
2 weeks ago
Port Washington, New York, United States Russell Tobin Full timeJob Title: Customer Service RepresentativeLocation: RemotePay Rate:English-speaking: $17.50/hrFrench-speaking: $20.00/hrJob Overview:Russell Tobin is seeking a Customer Service Representative to join our team, working remotely with the expectation of transitioning onsite in the future. The ideal candidate will have experience handling high call volumes,...
-
Customer Service Representative
2 weeks ago
Port Washington, New York, United States Russell Tobin Full timeJob Title: Customer Service RepresentativeRussell Tobin is seeking a skilled Customer Service Representative to join our client's team, working remotely with the expectation of transitioning onsite in the future.Key Responsibilities:Respond to a high volume of inbound calls and process orders efficiently.Address customer inquiries and complaints by...
-
Customer Service Representative
1 month ago
Port Washington, New York, United States Global Channel Management Full timeAbout the JobWe are seeking a highly skilled Customer Service Representative to join our team at Global Channel Management. As a French and English Call Center Agent, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesAnswer incoming calls and process orders in a timely and efficient manner.Resolve customer...
-
Customer Service Representative
4 weeks ago
Port Washington, New York, United States Global Channel Management Full timeAbout the JobWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Global Channel Management. As a French and English Call Center Agent, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesAnswer incoming calls...
-
Habilitation Specialist
2 weeks ago
Port Washington, New York, United States Helen Keller Services Full timeJob DescriptionWe are seeking a highly motivated and compassionate Habilitation Specialist to join our team at Helen Keller Services. As a Habilitation Specialist, you will play a vital role in supporting individuals who are DeafBlind or have a combined hearing and vision loss. Your primary responsibility will be to provide support and guidance to our...
-
IT Support Specialist
1 month ago
Port Washington, New York, United States K2 Staffing Full timeJob SummaryWe are seeking a skilled IT Help Desk Support to join our team at K2 Staffing. The successful candidate will have a strong background in business desktop and server technologies, including Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software.Key ResponsibilitiesProvide front-line...
-
Customer Service Representative
5 days ago
Port Washington, New York, United States Global Channel Management Full timeAbout the job French/English Call Center RepGlobal Channel Management is seeking a highly skilled Customer Service Representative to join our French/English Call Center team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and troubleshooting issues to...
-
Support Service Provider/Driver
2 weeks ago
Port Washington, New York, United States Helen Keller Services Full timeJob OpportunityHelen Keller Services is seeking a Support Service Provider/Driver to join our team. As a Support Service Provider/Driver, you will accompany and serve as a guide and/or SSP for Lead Research and Training Specialist, assisting with access to documents and office/computer software. You will provide visual and environmental feedback in...
-
Client Support Specialist
2 months ago
Port Washington, New York, United States Global Channel Management Full timePosition Overview:The Customer Service Representative plays a vital role in delivering exceptional support to our clients. This position requires a minimum of 1 year of experience in customer support, hospitality, or a call center setting.Key Qualifications:Fluency in French and EnglishOutstanding telephone manners, with the ability to convey information...
-
Customer Service Representative
2 weeks ago
Port Washington, New York, United States Global Channel Management Full timeAbout the JobAs a French/English Call Center Representative with Global Channel Management, you will be responsible for providing exceptional customer service to our clients. Key Responsibilities: Answer incoming calls and process orders with accuracy and efficiency. Resolve customer complaints and troubleshoot issues to determine the best path for...
-
Nail Design Specialist
1 month ago
Port Washington, New York, United States Dashing Diva Full timeJob Summary:Dashing Diva is seeking a talented Nail Arts Designer to join our team and contribute to the creation of innovative nail designs that exceed customer expectations and drive business growth. The ideal candidate will possess a strong design sense, excellent organizational skills, and the ability to work collaboratively with cross-functional...
-
Care Coordinator
7 days ago
Port Washington, New York, United States Amazing Home Care Full timeAmazing Home Care is seeking a full-time Recruitment Specialist to work in Nassau County. The ideal candidate will be bilingual in English and Spanish and have prior relevant experience.Key Responsibilities:Assist potential applicants through the application processVerify references and certificatesEnter staff information into the computer to ensure it is...
-
Customer Success Specialist
2 weeks ago
Port Chester, New York, United States Whitsons Culinary Group Full timeCustomer Success Specialist Job DescriptionAt Whitsons Culinary Group, we are seeking a highly skilled Customer Success Specialist to join our team. The successful candidate will play a crucial role in ensuring our customers' satisfaction and success throughout their journey with our products and services.Key Responsibilities:Guide new customers through the...
-
Collection Specialist
4 weeks ago
Port Washington, New York, United States ASG Full timeJob Title: Collection SpecialistAssociated Supermarket Group (ASG) is seeking a highly skilled Collection Specialist to join our Finance Department. As a key member of our Collections Team, you will be responsible for maintaining a healthy Account Receivable, monitoring and securing payment of past due receivables, and building positive relationships with...
Bilingual Customer Support Specialist
2 months ago
This role involves providing exceptional customer support in both French and English within a dynamic call center environment.
Key Requirements:
- Minimum of 1 year of experience in customer service, hospitality, or a call center setting.
- High school diploma or equivalent.
- Work hours: 11:00 AM to 7:15 PM, with training from 9:00 AM to 5:00 PM for two weeks (35 hours per week).
- Proficient telephone etiquette, demonstrating clear and professional communication skills.
- Strong verbal and written communication abilities.
- Excellent listening and comprehension skills.
- Team-oriented with strong interpersonal capabilities.
- Ability to remain calm and composed in challenging customer interactions.
- Effective time management skills, with the ability to prioritize tasks efficiently.
- Proficient in PC applications, including MS Office (Word and Excel).
- Competent in navigating information systems and the internet.
Preferred Qualifications:
- Higher education degree.
- Experience with SAP software.
- Familiarity with the optical industry, including knowledge of optical products and terminology.
- Bilingual proficiency in French.
Responsibilities:
- Handle incoming calls and process customer orders.
- Address customer complaints and troubleshoot issues to find optimal solutions.
- Accurately document customer interactions and categorize call types.
- Maintain service levels and uphold high standards of customer service.
- Follow up with customers regarding inquiries about order status, shipping, and stock availability.
- Manage inbound calls for up to 90% of the assigned shift.
- Perform additional duties as required.
