Radiology Office Coordinator

3 weeks ago


Chelmsford, Massachusetts, United States RAYUS Radiology Full time
Front Office Associate Job Description

We are seeking a skilled Front Office Associate to provide exceptional patient and referring professional services in a fast-paced radiology environment.

The ideal candidate will possess excellent communication and organizational skills, with the ability to multitask and work effectively in a dynamic team setting.

Key Responsibilities:
  • Registration (55%):
    • Check-in patients, register demographic information, and process payment plans and copays.
    • Answer phones and handle calls in a friendly and efficient manner.
    • Field calls appropriately for center associates.
    • Act as liaison between technologists and patients waiting for exams.
    • Maintain the front office lobby area and order office supplies as needed.
  • Insurance (20%):
    • Verify patient insurance and pre-certify exams with the insurance company.
    • Obtain insurance authorization and handle release of information requests.
  • Scheduling (20%):
    • Arrange transportation, interpreters, and hotel accommodations for patients.
    • Enter and submit patient exam orders and verify orders match exam schedules.
    • Schedule referrals and ensure proper authorizations are obtained.
  • Additional Responsibilities (5%):
    • Perform other duties as assigned.

RAYUS Radiology values a positive and professional work environment, and we encourage candidates to apply who share our commitment to exceptional patient care and service.



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