Computer Systems Support Specialist
7 days ago
Job Title: IT Support Specialist
Job Summary:
The EMCOR Group Inc. is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our employees and customers.
Key Responsibilities:
- Provide technical support and assistance to employees and customers via phone, email, and in-person.
- Install, configure, and maintain computer systems, software, and hardware.
- Troubleshoot and resolve technical issues with computer systems, software, and hardware.
- Perform routine maintenance tasks such as updating software, backing up data, and performing virus scans.
- Assist with the implementation of new technology and systems.
- Collaborate with other departments to ensure seamless integration of technology and systems.
- Stay up-to-date with the latest technology trends and advancements.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 2 years of experience in IT support or related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of computer systems, software, and hardware.
- Experience with troubleshooting and resolving technical issues.
- Ability to work independently and as part of a team.
Preferred Qualifications:
- CompTIA or Microsoft certifications.
- Experience with endpoint security technology.
- Experience with endpoint management technology.
Working Conditions:
The IT Support Specialist will work in a fast-paced environment and will be required to sit for long periods of time. The employee may be required to travel to various locations to provide technical support and assistance.
Language Skills:
The IT Support Specialist must have excellent written and verbal communication skills and be able to effectively communicate with employees, customers, and other stakeholders.
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