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Technical Support Specialist

2 months ago

Ashburn, Virginia, United States Nodel Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Node. Digital. As a key member of our IT department, you will be responsible for analyzing, testing, and troubleshooting existing network systems to ensure they operate correctly with minimal interruption.

Key Responsibilities
  • Analyze and evaluate existing network systems, including local area networks (LANs), wide area networks (WANs), and Internet systems or segments of a network system.
  • Perform network maintenance to ensure networks operate correctly with minimal interruption.
  • Identify and resolve network issues in a timely and efficient manner.
  • Collaborate with cross-functional teams to ensure seamless integration of network systems.
Requirements
  • 2+ years of experience in network support and maintenance.
  • Active Public Trust, Secret, or Top Secret Security clearance.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
Company Overview

Node. Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact. Our mission is to simplify complex problems and deliver innovative services and solutions with speed and security.

Benefits
  • Competitive compensation and benefits packages.
  • Medical, dental, and vision insurance.
  • Basic life and long-term disability insurance.
  • Health savings account and 401(k) plan.
  • Three weeks of paid time off and 10 paid holidays.
  • Pre-approved online training and professional development opportunities.