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Front Desk Agent Overnight

2 months ago

Phoenix, Arizona, United States free-classifieds-usa Full time

Job Summary

We are seeking a skilled and customer-focused Front Desk Agent to join our team at the JW Marriott Phoenix Desert Ridge Resort & Spa. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring a smooth and efficient check-in and check-out process.

Responsibilities

  • Process guest arrivals and departures in a timely and professional manner
  • Respond to guest inquiries and resolve any issues in a courteous and efficient manner
  • Manage guest room assignments and ensure accurate room inventory
  • Process payments and handle guest transactions
  • Collaborate with other hotel departments to ensure seamless guest experiences

Requirements

  • High school diploma or equivalent required
  • Previous front desk experience in a hotel or hospitality setting preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash and credit transactions

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and advancement
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance