Front Desk Representative
2 months ago
Job Summary:
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Real Hospitality Group. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room assignments, and ensuring a seamless check-in and check-out experience for our guests.
Key Responsibilities:- Guest Service: Greet and register guests, assign rooms, and provide information about hotel amenities and services.
- Room Management: Verify guest credit, manage room inventory, and ensure accurate billing and payment processing.
- Communication: Answer phones, respond to guest inquiries, and communicate with other hotel departments as needed.
- Problem-Solving: Resolve guest complaints and concerns in a professional and courteous manner.
- Administrative Tasks: Perform administrative duties, such as data entry, filing, and maintaining accurate records.
- Education: High school diploma or equivalent required.
- Experience: Previous customer service experience in a hotel or hospitality setting preferred.
- Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office.
This is a full-time position that requires working a variety of shifts, including days, evenings, weekends, and holidays. The Front Desk Agent will be required to stand for long periods, lift up to 10 pounds, and use a computer and phone regularly.
Language Skills:Must have developed language skills to the point of being able to read, write, and speak English fluently.
Math Skills:Requires mathematical development sufficient to be able to compute bills, calculate discounts, and perform other basic math functions.
Relationships to Data, People, and Things:- Data: Compiling and reporting information about guests and hotel operations.
- People: Communicating with guests, colleagues, and other hotel departments.
- Things: Operating and maintaining hotel equipment and systems.
Proficiency in Microsoft Office, particularly Word, PowerPoint, and Excel, is required. Strong organizational skills and ability to prioritize tasks are essential for success in this role.
-
Front Desk Representative
4 weeks ago
Phoenix, Arizona, United States Rise Uptown Hotel Full timeAbout UsRise Uptown Hotel is a boutique escape with mid-century modern style, located in the heart of Uptown Phoenix. We're dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships....
-
Front Desk Representative
4 weeks ago
Phoenix, Arizona, United States CSM Corporation Full timeFront Desk Agent RoleThe Front Desk Agent is a key member of our team at the Hilton Garden Inn in downtown Phoenix. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our guests.Key Responsibilities:Anticipate and meet the needs of our guestsProvide solutions to ensure...
-
Front Desk Representative
4 weeks ago
Phoenix, Arizona, United States Real Hospitiality Group Full timeJob Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Real Hospitality Group. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining the highest level of professionalism in all...
-
Front Desk Representative
2 weeks ago
Phoenix, Arizona, United States Mountainside Fitness Full timeJob SummaryWe are seeking a highly skilled Front Desk Attendant to join our team at Mountainside Fitness.As a Front Desk Attendant, you will be responsible for providing exceptional customer service to our members and guests.Key Responsibilities:Check in guests and ensure a smooth and efficient experienceRespond to guest needs, requests, and complaints in a...
-
Front Desk Representative
3 weeks ago
Phoenix, Arizona, United States The Global Ambassador Hotel Full timeJob OverviewThe Global Ambassador Hotel is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Welcoming and assisting guests throughout their...
-
Front Desk Ambassador
3 weeks ago
Phoenix, Arizona, United States NPHX Church Full timeJob Summary:The Welcome Desk at NPHX Church is the first point of contact for gym members and guests. As a Front Desk Representative, you will be responsible for greeting and engaging with visitors, addressing their concerns, and providing exceptional customer service.You will be the face of NPHX Church, representing the organization's values and mission....
-
Front Desk Representative
3 weeks ago
Phoenix, Arizona, United States Embassy Suites Phoenix-Scottsdale Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Embassy Suites Phoenix-Scottsdale. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a smooth check-in and check-out process, and handling guest inquiries and requests efficiently.Key...
-
Front Desk Representative
4 weeks ago
Phoenix, Arizona, United States Arbor Lodging Management Full timeJob SummaryArbor Lodging Management is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As the first point of contact for our guests, you will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key ResponsibilitiesGreet and Register Guests: Welcome guests in a friendly and...
-
Front Desk Representative
3 weeks ago
Phoenix, Arizona, United States Hilton Garden Inn Phoenix Airport North Full timeAbout UsHilton Garden Inn Phoenix Airport North is a company that values its employees and is committed to creating exceptional guest experiences. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. We offer a range of employment benefits,...
-
Front Desk Representative
4 weeks ago
Phoenix, Arizona, United States Arbor Lodging Management Full timeJob SummaryWe are seeking a highly skilled and friendly Front Desk Agent to join our team at Arbor Lodging Management. As the first point of contact for our guests, you will be responsible for providing exceptional customer service, ensuring a smooth and enjoyable stay for our guests.Key ResponsibilitiesGreet and register guests in a professional and...
-
Front Desk Service Representative
4 weeks ago
Phoenix, Arizona, United States CSM Corporation Full timeFront Desk Agent RoleWe are seeking a skilled Front Desk Agent to join our team at the CSM Corporation. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Anticipate and meet the needs of guests to ensure their satisfaction...
-
Front Desk Supervisor
4 weeks ago
Phoenix, Arizona, United States DoubleTree Suites Phoenix Airport Full timeJob Title: Front Desk SupervisorJob Summary:We are seeking a highly motivated and experienced Front Desk Supervisor to join our team at DoubleTree Suites Phoenix Airport. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, managing front office operations, and leading a team of front desk staff.Key...
-
Front Desk Manager
4 weeks ago
Phoenix, Arizona, United States Marriott Phoenix Airport Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Marriott Phoenix Airport. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesLead and motivate the front...
-
Front Desk Hospitality Representative
4 weeks ago
Phoenix, Arizona, United States Pyramid Global Hospitality Full timeJob SummaryThe Front Desk Agent will provide exceptional guest service, ensuring a warm and welcoming experience for all visitors. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Greet guests promptly and efficiently, using a positive...
-
Front Desk Representative
4 weeks ago
Phoenix, Arizona, United States Marriott Phoenix Airport Full timeJob Description:As a Front Desk Agent at Marriott Phoenix Airport, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless stay. Your role will involve registering guests, assigning rooms, and accommodating special requests whenever possible. You will also be responsible for verifying guest payment...
-
Front Desk Representative
3 weeks ago
Phoenix, Arizona, United States Motel 6 Full timeJob SummaryWe are seeking a friendly and outgoing Front Desk Agent to provide exceptional service to our hotel guests at Motel 6. The successful candidate will be responsible for assisting guests with the check-in and check-out processes, issuing room keys, and processing payments.Responsibilities:Monitor and maintain knowledge of hotel operations and...
-
Front Desk Representative
3 weeks ago
Phoenix, Arizona, United States Rise Uptown Hotel Full timeAbout Us: Rise Uptown Hotel values its employees and is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. Rise...
-
Front Desk Supervisor
4 weeks ago
Phoenix, Arizona, United States Platinum Dermatology Partners Full timeJob Title: Front Desk SupervisorPlatinum Dermatology Partners is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our medical office.Responsibilities:Supervise and train front desk...
-
Front Desk Representative
4 weeks ago
Phoenix, Arizona, United States Serenity Healthcare Full timeAbout the RoleSerenity Healthcare is seeking a skilled Front Desk Agent to provide exceptional customer experience for our clients. As a key member of our team, you will be responsible for creating a welcoming and supportive environment for patients and their families.Key ResponsibilitiesUpdate and verify customer information upon each visit.Build rapport...
-
Front Desk Representative
4 weeks ago
Phoenix, Arizona, United States Aimbridge Hospitality Full timeJob SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, ensuring a seamless stay for our valued customers. Your primary responsibilities will include registering guests, making and modifying reservations, and handling hotel operator and concierge duties.Key Responsibilities:Register guests...