Customer Service Representative
5 days ago
We are seeking a licensed and energetic professional to join our winning team as a Licensed Customer Service Representative - State Farm Agent Team Member. As a key member of our team, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences.
Responsibilities- Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
- Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused approach to educate customers about insurance options, ensuring they receive the best possible solutions.
- Maintain a strong work ethic and commitment to success, with a focus on delivering exceptional results every day.
- Property & Casualty license (required)
- Life and Health license (required or must be able to obtain)
- Excellent interpersonal, communication, and organizational skills
- Ability to work in a team environment and multi-task
- Proactive problem-solving skills and dedication to customer service
As an Agent Team Member, you will enjoy a competitive salary, PTO, valuable experience, and growth potential within our office. If you are a motivated and self-driven professional who thrives in a fast-paced environment, we encourage you to apply. Please submit your resume for consideration, and we will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
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