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Customer Service Representative

2 months ago

Coronado, California, United States Government Employees Insurance Company Full time
Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our San Diego office, you will be responsible for providing exceptional service to our policyholders, answering their questions, and resolving their issues in a timely and professional manner.

Key Responsibilities:

  • Provide personalized service to policyholders via phone, email, and in-person
  • Answer billing questions, make policy changes, and provide recommendations
  • Work in a fast-paced, high-volume call center environment
  • Collaborate with colleagues to achieve team goals and objectives

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment and adapt to changing priorities
  • Basic computer skills and familiarity with software applications

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A chance to make a real difference in the lives of our policyholders

GEICO is an Equal Opportunity Employer:

We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from qualified candidates of all backgrounds and perspectives.