Service Excellence Representative
2 weeks ago
Salary:
$20.35 per hour / $41,005.25 annually
At ZipRecruiter, we believe that growth is a mutual journey. If you are someone who enjoys resolving issues and assisting others, you may find a rewarding career with us.
We are seeking dedicated Customer Service Professionals to join our team. This position is ideal for individuals who are passionate about delivering exceptional service to our clients.Your Role:
As the primary point of contact for our customers, you will:
- Address inquiries regarding billing
- Implement policy modifications
- Offer tailored recommendations
Join us in providing personalized support that highlights the advantages of our services. If you are looking for a role with ample opportunities for advancement, we would love to connect with you.
Qualifications & Skills:
- Proven experience in delivering superior customer service, enhancing trust and satisfaction
- Strong communication skills with an emphasis on active listening and empathy
- Ability to thrive in a dynamic, high-volume call center setting
- Eagerness to acquire new skills and adapt to evolving circumstances
- Openness to constructive feedback for personal and professional growth
- Proficient in computer usage and multitasking
- High school diploma or equivalent required
Benefits:
As a valued Associate, you will have access to our comprehensive Total Rewards Program, designed to support your financial security and well-being, including:
- Comprehensive Medical, Dental, and Vision Insurance with immediate coverage
- Paid Time Off, Sick Leave, and Family Leave
- 401(k) Retirement Plan
- Tuition Assistance
- Paid Training and Licensing Opportunities
*Benefits may vary by location and eligibility may depend on length of service.
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