Customer Service Representative
6 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our San Diego office, you will be responsible for providing exceptional service to our policyholders, answering their questions, and resolving their issues in a timely and professional manner.
Key Responsibilities:
- Provide personalized service to policyholders via phone, email, and chat
- Answer billing questions, make policy changes, and provide recommendations
- Work in a fast-paced, high-volume call center environment
- Collaborate with colleagues to resolve complex issues
- Participate in ongoing training and development to improve skills and knowledge
Requirements:
- High school diploma or equivalent required
- Excellent communication and problem-solving skills
- Ability to work in a team environment and adapt to changing priorities
- Basic computer skills and familiarity with software applications
Benefits:
- Premier medical, dental, and vision insurance
- Paid vacation, sick, and parental leave
- 401(k) plan with company match
- Tuition reimbursement and paid training
GEICO is an Equal Opportunity Employer
We are committed to creating a diverse and inclusive work environment that values and respects all individuals. We do not discriminate based on race, color, religion, national origin, sex, age, disability, or any other protected characteristic.
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