Administrative Services Operations Supervisor

2 weeks ago

Atlanta, Georgia, United States GeorgiaGov Full time
Position Overview

The Administrative Operations Manager is responsible for overseeing and directing the activities of the Administrative Support team. This role involves a comprehensive analysis of processes and procedures within the department to evaluate efficiency, forecast costs, and assist upper management in identifying future operational needs.

Key Responsibilities
  • Supervise and manage the Administrative Support personnel, ensuring optimal performance and productivity.
  • Conduct thorough evaluations of departmental processes to assess resource utilization and cost-effectiveness.
  • Oversee fleet management operations, providing essential training for both new and existing staff, while ensuring compliance with state and departmental policies.
  • Maintain accurate records of vehicle mileage and maintenance, analyze vehicle usage, and coordinate requests for new vehicles or the disposal of outdated ones.
  • Manage accident and insurance reporting, including coordination of claims, repairs, police documentation, and vendor payments.
  • Act as the Department's Safety Coordinator, ensuring that safety policies are current, staff are trained on safety protocols, and incidents are investigated to prevent recurrence.
  • Serve as the Emergency Coordinator for the Department, responsible for training staff on emergency procedures and maintaining the emergency reference guide.
  • Oversee departmental records management, collaborating with the Records Manager to ensure compliance with retention schedules and policies.
  • Manage the facilities for both Atlanta and regional offices, coordinating repairs and overseeing equipment and furniture logistics.
  • Assist in the procurement process by preparing requisitions and purchase orders, and performing additional duties as assigned by management.
Educational Qualifications
  • A Bachelor's degree in Business Administration, Public Administration, or a related discipline is required.
Professional Experience
  • A minimum of 5 years of progressively responsible experience in office services, fleet management, or administrative leadership, preferably within a governmental context.
  • In-depth knowledge of best practices in building management, fleet operations, records management, and procurement.
  • Proven ability to develop effective policies and procedures, along with experience in employee training and development.
  • Demonstrated leadership skills with experience in supervising teams.
  • Intermediate proficiency in Microsoft Office Suite and other relevant software applications.
Required Skills
  • Project Management expertise.
  • Strong organizational and prioritization skills.
  • Exceptional office management and organizational capabilities.
  • Excellent verbal and written communication skills.

GeorgiaGov is committed to fostering a diverse workplace and is an equal opportunity employer.

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