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Office Operations Supervisor

2 months ago

Atlanta, Georgia, United States Trinity Social Services Full time
Job Overview

Salary: $20-$25 per hour (Part-Time)

The Administrative Coordinator at Trinity Social Services plays a vital role in ensuring that the office environment is conducive for clients, staff, and visitors. This position is tasked with maintaining compliance with all necessary regulations while executing daily operational duties with professionalism.

Job Type: Contract

Compensation: $25.00 per hour (Part-time) (potential for full-time and bonuses)

Essential Qualifications:

  • Minimum of 2 years experience in an administrative role (Required)
  • 1 year of experience in compliance management (preferred)
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) (Required)
  • Experience in a behavioral healthcare setting (preferred)
  • Associate's Degree (preferred)
  • Exceptional attention to detail and ability to meet tight deadlines
  • Self-driven and motivated
  • Strong multitasking and prioritization skills under pressure
  • Experience in internal monitoring and auditing (preferred)

Key Responsibilities:

  • Welcome visitors, respond to inquiries, provide directions, and notify staff of arrivals.
  • Manage a multi-line phone system, directing calls appropriately or taking messages for timely delivery.
  • Maintain a log of building access for security and compliance purposes.
  • Receive and organize deliveries and mail, ensuring timely distribution to the correct recipients.
  • Act as the primary point of contact for the organization, delivering friendly and professional service.
  • Keep the reception area tidy and organized.
  • Assist with filing and data entry tasks as needed.
  • Ensure client comfort while they await appointments or group sessions.
  • Conduct regular audits of client charts to ensure compliance with documentation standards.
  • Facilitate client intakes and admissions processes.
  • Upload necessary documents into the electronic medical records (EMR) system.
  • Support the timely processing of staff invoices for payroll.
  • Assist in updating the agency's policies and procedures as required.
  • Ensure compliance with all legal and regulatory requirements.
  • Provide documentation management support for insurance claims and referrals.
  • Oversee critical incident reporting and safety procedures.
  • Consult on ethical issues and help resolve dilemmas appropriately.
  • Update marketing materials for staff, clients, and referrals.
  • Coordinate scheduling and administration of staff meetings.
  • Support clinical and medical staff in compliance and utilization procedures.
  • Conduct regular internal audits of the facility and its supplies.
  • Audit assessment intakes for compliance.
  • Perform additional tasks as necessary.