Co-Store Manager

4 days ago

Seattle, Washington, United States True Religion Brand Jeans Full time
Job Summary

We are seeking a highly motivated and experienced Co-Store Manager to join our team at True Religion Brand Jeans. As a Co-Store Manager, you will be responsible for assisting in driving positive results, leading by example, and supporting and adhering to all company initiatives and expectations.

Key Responsibilities
  • Driver Results
    • Understand and meet Key Performance Indicators (KPIs) and stay within store budgets.
    • Work a flexible schedule, including weekends and evening shifts, to meet business needs.
  • Communicates Effectively
    • Communicate clear priorities, expectations, and relevant information in a timely manner.
    • Demonstrate solid listening skills and create an open climate where all associates are comfortable expressing their views.
  • Motivates and Inspires
    • Through enthusiasm, a positive attitude, and personal example, inspire others to achieve company goals, grow professionally, and strive for excellence.
    • Demonstrate integrity through consistency in processes and using the same standards for the whole team.
  • Takes Initiative and Establishes Plan
    • Take personal responsibility to make decisions and take action.
    • Make immediate impact on the business and demonstrate an organized approach to workload planning and scheduling effectiveness.
  • Solves Problems and Uses Good Judgments
    • Use objective fact finding to determine the root cause and resolve problems.
    • Do not allow emotions to take over when making decisions and use empathy when evaluating solutions.
  • Develops Employees
    • See the value of training and provide clear direction, honest and consistent feedback, coaching, and encouragement to ensure that employees develop to their fullest potential.
    • Take full responsibility for talent selection and identify internal talent for promotion.
  • Committed to Improvement
    • Be open and receptive to new ideas and adapt behavior to meet store needs.
    • Understand the big picture and focus on the organization, not just individual goals.
  • Demonstrates Strong Interpersonal Skills
    • Demonstrate the ability to work with a diverse population and strive to achieve understanding and harmony in the workplace.
    • Treat people fairly and with dignity and respect at all times.
  • Adapts to Change
    • Remain flexible and positive in the face of conflicting direction and last-minute changes.
    • Be open and receptive to new ideas and willing to take risks and adapt behavior to meet emerging challenges and opportunities.
  • Embraces Teamwork
    • Place the good of the store before personal success or recognition.
    • Support members of the team and genuinely want others to succeed.
Talent
  • Actively fill open positions in a timely manner.
  • Understand the importance of networking and recruiting to build a high-performing team.
  • Support on-boarding and training of sales associates.
  • Partner with supervisor to develop a Succession Plan to identify and coach future leaders for internal opportunities.
  • Effectively communicate KPI goals and hourly reads to coach the team in driving results and achieving goals.
  • Evaluate team's performance and partner with supervisor to document and deliver appropriate levels of feedback and recognition.
Customer Experience
  • Create and maintain a customer-focused environment to deliver an exceptional customer service experience.
  • Motivate and inspire associates to build brand loyalty and create a positive store environment for both internal and external customers.
  • Represent the company in a professional and positive manner.
  • Effectively communicate daily goals and hourly reads to achieve goals while coaching in the moment to improve or praise customer service engagement.
Operations
  • Follow and share all store communications with the team for awareness and development in an effective and timely manner.
  • Schedule effectively to drive positive results, support traffic, and complete tasks.
  • Train associates on all company policies and procedures and hold the team accountable for comprehension and compliance.
  • Deliver an exceptional shopping experience to all customers to drive results through effective MOD segments and expectations.
  • Protect all company assets through training, awareness, and partnership with Loss Prevention.
Visual Merchandising
  • Adhere to and maintain the brand's visual merchandising guidelines and upload photos for review in a timely manner.
  • Monitor inventory levels proficiently and manage the shipping and receiving process for inventory integrity.
  • Maintain a neat, clean, and organized store/stockroom while ensuring the integrity of the brand.
Education and Experience
  • Minimum of 3-5 years' experience as a specialty Retail Manager in relevant traffic, volume, and unit intensity, or comparable management experience.
  • High School diploma or equivalent required; bachelor's degree preferred.
  • Excellent customer engagement, talent development, visual presentation, and operational skills.

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