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Security Operations Agent

2 months ago

Seattle, Washington, United States Abercrombie and Fitch Co. Full time
Job Overview

Position Summary: As a key member of our team, you will oversee the implementation of Asset Protection strategies across designated locations, ensuring the integrity of our merchandise and fostering a secure shopping environment.

Key Responsibilities:

  • Execute Asset Protection initiatives across assigned stores (3-6 locations) and implement programs aimed at reducing inventory loss.
  • Collaborate with store management to achieve strategic Asset Protection goals.
  • Utilize business and sales metrics to drive shortage reduction efforts.
  • Engage in training sessions for store associates on approved Asset Protection practices and protocols.
  • Conduct regular evaluations of store operations, focusing on pre-shrink indicators and compliance with safety regulations through operational audits.
  • Deliver consistent training to all store staff on safety communication protocols and crisis management procedures.
  • Monitor security measures and conduct surveillance to detect and investigate instances of employee dishonesty.
  • Carry out investigations and interviews related to inventory discrepancies, cash losses, and policy violations.
  • Utilize CCTV and other surveillance techniques to deter theft in line with company policies.
  • Support investigations into Organized Retail Crime in collaboration with local law enforcement and designated investigators.
  • Complete special projects as directed by the Regional Asset Protection Manager.

Qualifications:

  • A bachelor's degree is preferred.
  • Minimum of 2 years of experience in Asset Protection or a related retail environment.
  • Excellent communication and interpersonal skills.
  • Strong decision-making abilities based on company guidelines.
  • Availability to work evenings, weekends, and holidays as required by retail operations.
  • Successful completion of a comprehensive background check.
  • Reliable transportation is necessary.
  • Preferred training in Wicklander - Zulawski interviewing techniques.
  • Must meet all physical demands, including standing and walking for extended periods.

About Abercrombie & Fitch Co.:

Abercrombie & Fitch Co. is a leading global retailer specializing in apparel and accessories for a diverse customer base, including children and young adults. Our commitment to our associates and customers is reflected in our inclusive workplace culture and dedication to personal and professional growth.

Our Commitment:

We prioritize our people and their well-being, offering competitive compensation, comprehensive benefits, and opportunities for career advancement. Our culture fosters inclusivity and community engagement, ensuring that every associate feels valued and supported.

Benefits:

  • Incentive Bonus Program
  • Paid Time Off
  • Paid Volunteer Day each year
  • Employee Merchandise Discount
  • Medical, Dental, and Vision Insurance
  • Life and Disability Insurance
  • Employee Assistance Program
  • Paid Parental and Adoption Leave
  • Access to wellness resources
  • 401(K) Savings Plan with Company Match
  • Opportunities for internal career growth
  • A supportive and diverse team environment