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Automotive Sales Associate
2 months ago
A Sales Associate at Leeds West Groups is a vital team member who embodies professionalism, teamwork, and a deep understanding of the automotive sector. This role is driven by a passion for sales and a commitment to delivering outstanding customer service while supporting the efficient management of daily operations.
Key Responsibilities
1. **Operational Support**: Assist the Store Manager in the oversight of daily operations, including staff scheduling, customer satisfaction, and workflow efficiency.
2. **Customer Engagement**: Deliver exceptional customer service, ensuring satisfaction through effective communication and interactions. This includes:
- Achieving high conversion rates on inquiries.
- Applying sales promotions accurately.
- Promoting financing options and quality repair services.
- Conducting follow-ups to secure positive reviews and resolve any customer issues promptly.
3. **Service Promotion**: Actively promote automotive repair and maintenance services by clearly explaining offerings, benefits, and pricing to customers.
4. **Sales Enhancement**: Identify opportunities for upselling additional services or products to meet customer needs and boost revenue.
5. **Appointment Coordination**: Schedule service appointments based on availability and service requirements, ensuring optimal workflow and profitability.
6. **Record Maintenance**: Keep accurate records of customer interactions, service histories, and appointment schedules in the management system.
7. **Inventory Management**: Assist in monitoring inventory levels and controlling business costs to support operational objectives.
Qualifications
- Minimum age of eighteen years.
- An active, unrestricted driver's license is essential.
- A high school diploma or equivalent is required; a degree in business management or a related field is advantageous.
- At least one year of relevant experience is preferred.
- Must be legally authorized to work in the United States.
Work Environment
This position operates in a dynamic automotive retail and repair setting, where employees may be exposed to varying indoor and outdoor conditions. Adherence to safety protocols and the use of Personal Protective Equipment (PPE) is mandatory.
Physical Requirements
The role demands physical strength and endurance, including frequent standing, walking, and lifting of heavy items. Employees should be prepared for a fast-paced environment and must maintain a clean and organized workspace.
Company Culture
Leeds West Groups is committed to fostering a positive and professional workplace culture, adhering to a zero-tolerance policy for any form of discrimination or harassment. We value respect, integrity, and professionalism in all interactions.
