Service Coordinator

6 days ago


West Des Moines, Iowa, United States Cleaver-Brooks Full time
Job Summary

Cleaver-Brooks Sales and Service is seeking a highly organized and detail-oriented Service Coordinator to provide administrative support to our team in Des Moines, IA. The successful candidate will serve as a liaison between various departments, ensuring seamless communication and efficient workflow.

Key Responsibilities
  • Administrative Support: Provide administrative assistance to the Service Manager, including data entry, requisitions, and purchase orders.
  • Operations Coordination: Coordinate with the warehouse team to manage daily reports, special projects, and reports as requested by the Operations Manager.
  • Customer Communication: Communicate with customers regarding upcoming work, potential delays, or schedule changes.
  • Tool Cage Management: Manage tool cage responsibilities, including sign-out and sign-in sheets.
  • General Office Duties: Perform general office duties, including answering phones, taking messages, and directing calls.
Requirements
  • Education: High School diploma or equivalent is mandatory.
  • Experience: 1+ years of experience in administrative positions, including time entry, payroll, data entry, requisitions, and purchase orders.
  • Skills: Excellent organizational and communication skills, with a basic understanding of HVAC industry terminology.
Benefits
  • Competitive Salary: A competitive salary package.
  • Comprehensive Benefits: Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits, FSA, HSA, life insurance, short-term and long-term disability.
  • Cash Matching 401(k) Plan: A cash matching 401(k) plan.
  • Employee Assistance Program: An employee assistance program (EAP).
  • Pet Insurance: Pet insurance.
  • Employee Discount Program: An employee discount program.
  • Tuition Assistance: Tuition assistance.
  • Paid Time Off and Holidays: Paid time off and 11 paid holidays.


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