Assistant Manager

6 days ago

Des Moines, Iowa, United States Newburyliving Full time
Job Summary

We are seeking a highly organized and detail-oriented Assistant Manager to join our team at Newbury Living. As a key member of our property operations team, you will be responsible for ensuring the smooth day-to-day operations of our properties, providing exceptional customer service to our residents, and maintaining a high level of professionalism in all interactions.

Key Responsibilities
  • Property Management
    • Market the property through various channels, including yard signs, flyers, and brochures, to attract potential residents.
    • Visit local businesses and employers to promote the property to their employees.
    • Respond to inquiries and follow up with leads in a timely and professional manner.
    • Accurately relay property information, including pricing, availability, and amenities, to potential residents.
    • Schedule and conduct tours of the property and units.
    • Maintain a call log for lead tracking and complete guest cards for every tour conducted.
    • Accept housing applications, ensuring they are accurate and complete.
    • Process credit, criminal background, and landlord reference checks thoroughly, accurately, and fairly.
    • Maintain and update waiting lists, making calls to wait-listed prospects when apartments become available.
  • Resident Relations
    • Present an outgoing, cheerful, and confident demeanor at all times.
    • Be available and responsive to resident inquiries and concerns in a timely and professional manner.
    • Coordinate with maintenance technicians on turnovers, ensuring the scope of work and timing are met.
    • Schedule and conduct move-in and transfer meetings with approved applicants.
    • Thoroughly explain the lease, rules, and regulations, as well as all addenda and program-specific documents, to residents.
    • Enforce provisions set forth by the property's Lease and Rules & Regulations.
    • Write, serve, and follow up on legal notices for lease violations and non-payment of rent.
    • Make small claims filings and attend court proceedings for evictions.
    • Monitor and schedule use of common and/or community areas and amenities.
    • Respond to emergencies in a timely fashion to prevent damage to the building or equipment and maintain the safety and well-being of residents.
    • Provide admittance when a resident has locked themselves out.
    • Perform regular apartment inspections according to district schedule and follow up on lease violations.
    • Accept service requests from residents accurately.
    • Handle tenant complaints in a professional manner, compliant with Company policy, Fair Housing laws, and program rules.
    • Obtain 3rd-party verifications of income, assets, and expenses, submitting them to appropriate personnel for approval.
    • Conduct move-out inspections with a maintenance technician and the resident, if available.
    • Conduct annual and interim recertification procedures, as required by the property program.
  • Administrative Tasks
    • Collect, process, and deposit rent payments.
    • Compose and distribute resident communications, including newsletters, memos, and notices.
    • Perform other administrative tasks as assigned by the District Manager.
  • Compliance and Cleaning
    • Obtain 3rd-party verifications of income, assets, and expenses, calculating income and determining program eligibility for applicants/residents.
    • Submit certifications to Windsor Compliance for approval.
    • Submit move-in and annual recertification files to Windsor for review.
    • Perform regular cleaning tasks, including office areas, restrooms, community buildings, and common areas, to maintain the appearance of the property.
    • Remove snow from sidewalks, salting and sanding as necessary, according to Newbury standards.
    • Maintain flower beds and landscaping throughout the property, including planting, weeding, and watering.
    • Collect and deposit laundry money on the 1st of each month, according to Newbury procedures.
    • Perform lawn care tasks, including mowing and trimming grass, as necessary.
  • Other Responsibilities
    • Assist the District Manager with other duties as assigned.
    • Participate in company-required trainings to learn and maintain property program requirements.
    • Adhere to company requirements for file management, office organization, and resident file setup.
    • Obtain and maintain any company-required certifications, including successfully passing exams when necessary.

  • Assistant Manager

    6 days ago

    Des Moines, Iowa, United States The Salvation Army Central Territory Full time

    Job DescriptionJob Title: Assistant ManagerJob Summary:The Assistant Manager will assist the Store Manager in overseeing the daily operations of the store, ensuring that all tasks are completed efficiently and effectively. This role will be responsible for supporting the Store Manager in managing the store staff, production and sales, store maintenance,...

  • Property Management Assistant

    6 days ago

    Des Moines, Iowa, United States Dominium Full time

    About DominiumDominium is a leading developer, owner, and manager of affordable housing, committed to providing residents with clean, safe, well-maintained, and affordable housing at an outstanding value.Job SummaryWe are seeking an Assistant Manager to support the Community Manager with the daily operations of our properties.Key ResponsibilitiesMaintain...

  • Project Management Assistant

    2 weeks ago

    Des Moines, Iowa, United States Estes Construction Full time

    Become a vital part of our organization as a Project Management AssistantEstes Construction has established itself as a prominent figure in the construction sector for over fifty years. With a commitment to innovation and professional growth, we provide our employees with the chance to enhance their careers and achieve their aspirations. We are currently in...

  • Assistant Kitchen Manager

    2 weeks ago

    Des Moines, Iowa, United States StepStone Hospitality Inc. Full time

    Job OverviewAs a vital member of our culinary team at StepStone Hospitality Inc., you will play a key role in overseeing kitchen operations and ensuring the highest standards of food preparation and presentation.Key ResponsibilitiesTeam Leadership: Assist the Executive Chef in managing kitchen staff, including recruitment, performance evaluations, and...

  • Operations Assistant Manager

    2 weeks ago

    Des Moines, Iowa, United States Mattress Firm Full time

    Position: Operations Assistant ManagerLocation: RemoteEmployment Type: Full-timeOverview:Join Mattress Firm as an Operations Assistant Manager, where you will play a pivotal role in ensuring the smooth functioning of our distribution center (DC).Key Responsibilities:Support the daily operational activities of the DC to enhance efficiency.Assist in achieving...

  • Transportation Management Assistant

    2 days ago

    Des Moines, Iowa, United States J.B. Hunt Transport Full time

    Job Summary:As a Transportation Management Assistant at J.B. Hunt Transport, Inc., you will play a crucial role in assisting with customers on providing transportation and logistics services. Under close supervision, you will gain exposure and understanding of basic transportation management principles.Key Responsibilities:Gain exposure and understanding of...

  • Assistant Manager of Quality

    2 months ago

    Des Moines, Iowa, United States CSL Full time

    The Assistant Manager Quality (AMQ) reports to the Associate Director Quality.The Role Ensure the center is "inspection ready" by managing adherence to Standard Operating Procedures (SOPs), compliance policies and the quality system. Manage the Quality Control program, calibrations management, monitor of compliance to defined processes e.g. sampling,...

  • Assistant Manager

    6 days ago

    Des Moines, Iowa, United States Dominium Full time

    About DominiumDominium is a leading developer, owner, and manager of affordable housing, committed to providing residents with clean, safe, well-maintained, and affordable housing at an outstanding value.Job SummaryWe are seeking an Assistant Manager to support the Community Manager with the daily operations of our properties, ensuring stable occupancy and...

  • Assistant Gym Operations Manager

    1 week ago

    Des Moines, Iowa, United States Planet Fitness - PF Baseline Fitness Full time

    Job OverviewCompany: Planet Fitness - PF Baseline FitnessPosition: Manager In TrainingReports To: Club ManagerStatus: Full Time / Non-ExemptPosition SummaryAs a Manager In Training, you will play a crucial role in supporting the management of gym operations, ensuring a superior experience for members while contributing to the financial success of the...

  • Assistant General Manager

    6 days ago

    Des Moines, Iowa, United States American Campus Communities Full time

    Job Summary:We are seeking an experienced Assistant General Manager to join our team at American Campus Communities. As a key member of our operations team, you will be responsible for assisting in the administrative and managerial work that involves coordinating and supervising the entire operations of a student housing property.Key Responsibilities:Assist...

  • Administrative Assistant 2

    6 days ago

    Des Moines, Iowa, United States State of Iowa Full time

    About the RoleWe are seeking a highly skilled and experienced Administrative Assistant 2 to join our team at the State of Iowa. As a key member of our Fleet Division, you will be responsible for implementing and managing our fleet management software, ensuring seamless transition and support.Key ResponsibilitiesSoftware Implementation and Management: Assist...

  • Part Time Assistant Store Manager

    6 days ago

    Des Moines, Iowa, United States rue21 Full time

    **Job Summary**The Assistant Store Manager is a results-driven professional who excels in a fast-paced retail environment. As a key member of the store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of operational excellence.**Key Responsibilities**Lead and develop a...

  • Assistant Food Manager

    4 weeks ago

    Des Moines, Iowa, United States Kwik Trip Inc Full time

    Already a Kwik Trip Coworker? Follow this link to apply: Location: Kwik Star 1086 Minimum Starting Pay: $17.00 Shift: VariableAssistant Food Service Leader Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Assistant Food Service Leaders are responsible for our food program. They prepare foods,...

  • Part Time Assistant Store Manager

    1 day ago

    Des Moines, Iowa, United States rue21 Full time

    **Job Summary**The Assistant Store Manager is a key member of the store team, responsible for driving sales growth, improving customer satisfaction, and maintaining a positive store environment. As a results-driven professional, you will be highly self-motivated and use successful key performance indicators (KPIs) as your driver. You will be extremely...

  • Assistant Store Manager

    5 days ago

    Des Moines, Iowa, United States Community Choice Financial Family of Brands Full time

    About the RoleWe are seeking a highly skilled and experienced Assistant Store Manager to join our team at Community Choice Financial Family of Brands. As a key member of our store management team, you will be responsible for providing exceptional customer service, leading a team of customer service representatives, and ensuring the overall success of our...

  • Assistant Restaurant Manager

    6 days ago

    West Des Moines, Iowa, United States Taco John's of Iowa Full time

    About the RoleTaco John's of Iowa is seeking a highly skilled Restaurant Operations Manager to join our team. As an Assistant Restaurant Manager, you will play a crucial role in ensuring the success of our restaurant by providing support to the General Manager and maintaining high-quality food, service, and sanitation standards.Key ResponsibilitiesAssist the...

  • Assistant Manager with ServSafe Certification

    1 week ago

    West Des Moines, Iowa, United States Steak N Shake Full time

    Position OverviewWe are seeking a dedicated and motivated Assistant Manager to join our dynamic team at Steak N Shake. This role is essential for ensuring our restaurant operates smoothly and efficiently.Key Responsibilities:Oversee daily operations and manage team members to deliver exceptional service.Ensure compliance with health and safety regulations,...

  • Assistant Restaurant Manager

    6 days ago

    West Des Moines, Iowa, United States Panera Bread Full time

    About the RoleWe are seeking a highly skilled and motivated Assistant Restaurant Manager to join our team at Panera Bread. As a key member of our management team, you will be responsible for leading a diverse team of bakery-cafe staff and ensuring exceptional customer service.Key ResponsibilitiesCustomer Satisfaction: Lead a team to deliver outstanding...

  • Server Assistant

    3 days ago

    Des Moines, Iowa, United States Spare Time Entertainment Full time

    **Job Summary**We are seeking a highly motivated and detail-oriented Server Assistant to join our team at Spare Time Entertainment. As a Server Assistant, you will play a vital role in ensuring that our guests have an exceptional dining experience.**Key Responsibilities:**Work closely with assigned food servers to ensure seamless service.Welcoming guests,...

  • Hotel Operations Manager

    6 days ago

    West Des Moines, Iowa, United States Crescent Services Full time

    About the Role:Crescent Services is seeking an experienced Assistant General Manager to lead our hotel operations team. As a key member of our management team, you will be responsible for ensuring the smooth day-to-day operation of our hotel, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation.Key...