Vice President of Operations II

12 hours ago

Arlington, Virginia, United States Eurest Full time
Job Summary

We are seeking a highly skilled and experienced Vice President of Operations II to join our team at Eurest. As a key member of our leadership team, you will be responsible for ensuring the efficient and effective management of our business operations.

Key Responsibilities:
  • Meet commitment to results for all areas of responsibilities, including client retention and satisfaction, financial performance, regulatory compliance, and more.
  • Direct business to achieve high performance as measured by the company scorecard.
  • Build and maintain strong relationships with clients and team members.
  • Identify client needs and communicate account progress and new company programs.
  • Conduct and/or monitor customer, client, and associate satisfaction surveys.
  • Visit clients and facilities regularly to ensure high levels of satisfaction.
  • Deliver corporate communications and priorities to both region team members and clients.
  • Build and lead an effective and results-driven team within the region.
  • Communicate effectively with all team members and ensure that all direct reports take specific action to correct issues at client units.
  • Develop and monitor realistic and accurate budget and forecasts.
  • Ensure that the region is meeting financial performance and client forecasts.
  • Participate in the sales process by working with the pre-proposal site survey team, aiding in presentations, and approving final contracts.
  • Ensure that operations team members are performing their responsibilities effectively.
  • Conduct audits at all facilities, including financial and contractual, sanitation and food safety, and human resources.
Requirements:
  • Bachelor's degree or equivalent professional experience.
  • 12-15 years of upscale food service experience, including 10 years at the management level and 5-7 years of multi-unit management experience.
  • Experience in personnel management, including hiring, supervision, evaluation, and succession planning.
  • Ability to multitask and stay on task with constant interruptions.
  • Must be able to make business decisions based on financial reports and similar facts.
  • Knowledge of HACCP controls, proper storage, and use of food.
  • Excellent knowledge of Microsoft Office: Word, Excel, and PowerPoint.
  • ServSafe or Department of Health certification a plus.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

Eurest is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all.

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