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Senior Vice President of Operations

2 months ago

Arlington, Virginia, United States Sage Hospitality Group Full time
Why Join Us?
Sage Hospitality Group is seeking a Senior Vice President of Operations to enhance our dynamic team.

We engage with the communities we serve by delivering thoughtfully designed, innovative, and locally-inspired food and beverage experiences.

As a growing entity with concepts across the nation,

Sage Hospitality Group comprises a collective of experienced restaurateurs dedicated to consistently creating remarkable experiences that connect with our guests, enrich our communities, and empower our workforce.

We develop industry-leading restaurant and bar concepts that resonate with the people who live, work, and enjoy leisure in the areas we serve.

Our mission is to positively impact lives through hospitality, aiming to be a restaurant company with a soul. We strive to craft exceptional experiences that foster connections with guests, enhance our community, and uplift our team members.

Position Overview

The Senior Vice President of Operations will oversee the development and management of cost-effective operations that meet and exceed guest expectations through the provision of high-quality food, beverages, and service in a welcoming atmosphere.

This role encompasses comprehensive corporate service responsibilities related to sales, business growth, and team development.

Key Responsibilities
  • Foster a collaborative team environment among staff that is enjoyable, vibrant, and professional.
  • Guide teams towards success while regularly communicating needs and outcomes to leadership.
  • Hold direct reports accountable to the highest standards, demonstrating a proactive and results-oriented approach.
  • Utilize expertise in organizational management, process optimization, and change implementation.
  • Collaborate with management teams to enhance guest counts and revenue while cultivating a loyal customer base.
  • Ensure appropriate staffing levels across all departments.
  • Emphasize the significance of thorough training and onboarding for employees.
  • Accountable for timely performance reviews and improvement plans for associates and managers.
  • Maintain strong financial performance, achieving financial goals and underwriting objectives.
  • Develop and approve annual unit-level budgets for review.
  • Monitor cost control measures and enhance cost-saving initiatives.
  • Ensure timely submission of financial reports and implement corrective actions as necessary.
  • Guarantee adherence to Standard Operating Policies and Procedures across all operations.
  • Work collaboratively across divisions to ensure strong partnerships with all leaders.
  • Partner with Marketing to devise effective marketing strategies and local programs.
  • Maintain a safe and clean environment, ensuring proper handling and storage of products.
  • Regularly assess management teams' status, using Talent Management Programs to address developmental needs.
  • Conduct property inspections to identify maintenance needs and oversee renovations and transitions.
  • Stay informed on industry trends to keep the portfolio relevant and ahead of the curve.
Supervisory Duties

Oversee 8-12 Property Associates.

Qualifications

Education: A minimum of a bachelor's degree is required; an advanced degree is preferred.

Experience: At least five years as a senior Food & Beverage Executive in a high-volume, full-service environment.

Knowledge/Skills:

  • Ability to work independently and make sound business decisions.
  • Exceptional written and verbal communication skills.
  • Strong leadership capabilities.
  • High ethical standards and values-driven approach.
  • In-depth knowledge of food service health and sanitation regulations.
  • Experience managing multi-million-dollar P&L responsibilities.
  • Proficient in training and engaging with management and staff.
  • Ability to analyze reports and utilize technology effectively.
Physical Demands

The physical demands outlined here represent those that must be met by an associate to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Sitting: 85%
  • Walking: 5%
  • Standing: 5%
  • Bending, kneeling, lifting, climbing: 5%

Environment: Primarily office environment.

Benefits
  • Medical, dental, and vision insurance.
  • Unlimited Paid Time Off.
  • Health savings and flexible spending accounts.
  • Basic Life and AD&D insurance.
  • Eligibility for the Company's 401(k) program with employer matching.
  • Employee Assistance Program.
  • Tuition Reimbursement.
  • Attractive discounts on hotels, restaurants, and more.