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Multi-Duty Front Desk Coordinator

2 months ago

Knoxville Tennessee, United States Summit Medical Group Full time
Job Summary

Summit Medical Group is seeking a highly skilled and customer-focused Multi-Duty Receptionist to join their team. As a key member of the front office staff, this individual will be responsible for providing exceptional patient care and administrative support to ensure a seamless patient experience.

Key Responsibilities:
  • Patient Greeting and Check-in: Greet patients and visitors in a prompt, courteous, and helpful manner, verifying and updating necessary information in the medical records/database.
  • Registration and Scheduling: Perform all registration functions, collect copays and balances due, and maintain computerized scheduling and office scheduling policies.
  • Phone and Correspondence: Handle phone calls, respond to patient inquiries, and sort and deliver mail, medical records, and other correspondence.
  • Administrative Support: Assist with filing charts, coordinating lab work, and maintaining a neat and orderly work area.
  • Team Collaboration: Cooperate with coworkers, attend meetings, and contribute to site-level Quality Improvement Activities.
Requirements:
  • Education: High School Diploma or equivalent required.
  • Experience: Prefer one year of experience in a medical office setting.
About Summit Medical Group:

Summit Medical Group is East Tennessee's largest primary care organization, providing healthcare services to over 370,000 patients annually. Our organization is committed to the health of our community and our employees through our employee Wellness Program.