Front Desk Representative

4 weeks ago


Knoxville, Tennessee, United States Comfort Inn At The Park Mill Full time
Job Summary

The Front Desk Agent plays a vital role in providing exceptional customer service to our guests at Comfort Inn At The Park Mill. As a key member of our team, you will be responsible for ensuring a seamless and enjoyable experience for our guests, from check-in to check-out.

Key Responsibilities

Greet and welcome guests, providing accurate and timely information and services.
Respond to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns.
Facilitate guest check-in and check-out procedures, using both manual and computerized methods.
Maintain accurate records and handle cash transactions at the front desk.
Provide assistance to other employees and departments to contribute to the best overall performance of the department and the hotel.

Requirements

High School diploma or equivalent.
Previous Front Desk experience, preferred but not required.
Comfortable handling cash and basic computer knowledge.
Ability to work weekends and holidays.

What We Offer

A rewarding benefits package, including vacation time, work-life balance, and incentive-based bonus program.
Free in-house training program and opportunities for career growth.
A supportive and dynamic work environment with a team-oriented culture.

Join Our Team

At Comfort Inn At The Park Mill, we are committed to providing exceptional service to our guests and creating a positive work environment for our employees. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.

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