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Medical Front Desk Coordinator

1 month ago

Knoxville, Tennessee, United States Allergy & Asthma Affiliates Full time
About the Role

We are seeking a highly skilled and detail-oriented Medical Front Desk Receptionist to join our team at Allergy & Asthma Affiliates. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and their families.

Key Responsibilities
  • Greets and engages with patients and their families, providing a warm and welcoming experience.
  • Collaborates with clinical staff to ensure seamless patient flow and efficient operations.
  • Manages check-in, check-out, and medical record processes, ensuring accuracy and confidentiality.
  • Responds to phone inquiries and performs insurance eligibility and benefits verification.
  • Schedules appointments, sends reminders, and confirms patient visits.
  • Maintains accurate and up-to-date demographic and clinical data using electronic medical records.
  • Collects copays and payments on account, managing office supplies and inventory.
  • Provides administrative support to management staff as needed.
  • Maintains a clean and organized reception area, ensuring a positive patient experience.
About Allergy & Asthma Affiliates

For over 40 years, Allergy & Asthma Affiliates has been dedicated to providing high-quality medical services to our patients. Our team of dedicated physicians and staff strive to deliver exceptional care in a family-oriented environment. We offer a competitive benefits package, including vacation/PTO leave, sick leave, medical insurance, and more.