Front Desk Representative

1 day ago


Knoxville, Tennessee, United States Comfort Inn At The Park Mill Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Comfort Inn At The Park Mill. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities
  • Process guest arrivals and departures, ensuring timely and accurate check-in and check-out procedures.
  • Respond to guest inquiries and resolve issues in a professional and courteous manner.
  • Manage cash transactions, handle guest accounts, and maintain accurate records.
  • Provide excellent customer service, ensuring a positive experience for all guests.
  • Collaborate with other departments to ensure seamless operations and exceptional guest service.
Requirements
  • High school diploma or equivalent required.
  • Previous front desk experience preferred, but not required.
  • Ability to work weekends and holidays.
  • Basic computer knowledge and cash handling skills.
What We Offer
  • A competitive salary and benefits package.
  • A rewarding and challenging work environment.
  • Opportunities for career growth and professional development.


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