Salesforce Administrator

1 week ago

Dallas, Texas, United States Daltile Full time
About the Role

The Salesforce Administrator is a key member of our team at Daltile, responsible for supporting the implementation, optimization, and maintenance of our CRM systems to drive business growth and empower our sales teams.

Key Responsibilities
  • Assist in the implementation and configuration of sales technology solutions, including CRM systems, sales analytics tools, and sales automation platforms.
  • Responsible for CRM administrative functions, including customer support, user management, data management, reports, and dashboards.
  • Collaborate with IT teams and vendors to ensure the successful deployment and integration of sales technology tools.
  • Analyze sales data to identify trends, patterns, and insights that inform sales strategy and decision-making.
  • Work with IT teams and vendors to optimize the configuration and customization of sales technology solutions.
  • Identify opportunities to streamline and automate sales processes through the use of technology.
  • Collaborate with cross-functional teams to implement process improvements and automation initiatives.
  • Work on projects and assignments as part of a large work team.
  • Perform accurate analyses, conduct research, and draw meaningful conclusions about potential job/work-area impacts.
  • Effectively apply functional, process, and procedural or technical knowledge to address business challenges.
  • Conduct analysis, integration, and coordination of various elements in assigned areas of supporting supply chain.
  • Perform other duties as needed.
Requirements
  • Bachelor's degree in a related field.
  • 2-4 years relevant experience OR equivalent combination of education and experience.
  • Experience in CRM systems, preferably Salesforce.
Competencies
  • Demonstrates strong knowledge of technical, process, and business principles as well as industry practices and standards.
  • Highly analytical.
  • Excellent communication, problem-solving, and organizational skills.
  • Able to multitask, prioritize, and manage time effectively.
  • High level of integrity and discretion in handling sensitive and confidential data.
  • Proficient in using Microsoft Office Suite products, and Salesforce.
About Daltile

Daltile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.

Under its three powerhouse brands — Daltile, Marazzi and American Olean — Dal-Tile leads the industry in both design and product innovation, and is committed to incorporating environmentally-friendly materials, processes, and products throughout its organization.

Daltile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers.

Daltile products are also sold through independent flooring retailers, independent distributors and leading home center retailers nationwide.

Founded in 1947 and headquartered in Dallas, Dal-Tile is a division of Mohawk Industries, the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world.

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