Insurance Referral Authorization Coordinator

1 week ago


Naples, Florida, United States NCH Healthcare System Full time

Position: Coordinator Insurance Referral Authorization

Company: NCH Healthcare System

NCH Healthcare System is a prominent non-profit healthcare provider in Southwest Florida, committed to delivering exceptional care and enhancing the health of the community.

JOB SUMMARY

The Coordinator Insurance Referral Authorization is essential in providing outstanding service by aiding patients with their insurance referrals and authorization processes. This role involves effective communication with insurance providers, maintaining accurate patient records, and facilitating a seamless referral experience.

KEY RESPONSIBILITIES

  • Demonstrate comprehensive knowledge of various insurance plans
  • Interpret and implement relevant policies and procedures
  • Work collaboratively with healthcare practices to ensure precise referrals
  • Maintain and update the Electronic Health Record (EHR) system with referral details
  • Stay updated on changes in insurance regulations
  • Deliver exceptional customer service to patients
  • Ensure the confidentiality of patient information

EDUCATION, EXPERIENCE, AND QUALIFICATIONS

  • High School diploma or equivalent
  • Minimum of 1 year experience in medical billing or patient service representative roles
  • Strong skills in customer service
  • Proficiency in Microsoft Office Suite
  • Detail-oriented with strong analytical abilities


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