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Coordinator for Insurance Authorization and Referrals

2 months ago

Naples, Florida, United States NCH Healthcare System Full time

Position: Coordinator for Insurance Referral Authorization

Company: NCH Healthcare System

NCH Healthcare System is a reputable non-profit organization in the healthcare sector, committed to delivering exceptional care and enhancing the health of the community.

JOB SUMMARY

The Coordinator for Insurance Referral Authorization is integral to providing outstanding service by aiding patients with their insurance referrals and authorizations. This role involves effective communication with insurance providers, maintaining accurate patient records, and facilitating a seamless referral process.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Demonstrate comprehensive knowledge of various insurance plans
  • Interpret and implement relevant policies and procedures
  • Work collaboratively with healthcare practices to ensure precise referrals
  • Update electronic health records (EHR) with referral details
  • Remain knowledgeable about changes in insurance policies
  • Deliver exceptional customer service
  • Safeguard patient confidentiality

EDUCATION, EXPERIENCE, AND QUALIFICATIONS

  • High School diploma or equivalent
  • Minimum of 1 year experience in medical billing or patient service representative roles
  • Strong skills in customer service
  • Proficiency in Microsoft Office Suite
  • Detail-oriented with strong analytical abilities