Healthcare Front Desk Coordinator

5 days ago


Lake Mary, Florida, United States Serenity Healthcare Full time
Job Overview

We are seeking a highly skilled and compassionate Healthcare Front Desk Coordinator to join our team at Serenity Healthcare. As a key member of our front office staff, you will be responsible for providing exceptional patient experience and ensuring a smooth and seamless journey for our patients.

Key Responsibilities:

  • Update and verify patient information upon each visit.
  • Build rapport with patients by creating a welcoming and empathetic environment.
  • Answer questions, address concerns, and provide support to patients in a sensitive and respectful manner.
  • Rotate through various office tasks throughout the day to ensure efficient operations.

Requirements:

  • High School Diploma or equivalent.
  • Excellent verbal and written communication skills, as well as basic math skills.
  • Proven ability to multitask in a fast-paced environment.
  • At least 1 year of full-time customer service experience, reception, or personal customer service industry.

Benefits:

  • Career Advancement Opportunities.
  • Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium).
  • Paid Time Off.
  • 10 Major Holidays Off.
  • 401k.
  • Employee Referral Program.

About Serenity Healthcare:

Serenity Healthcare is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for our patients. With evidence-based research and proven results, we strive to help patients take back their lives with a revolutionary technological approach to healthcare.



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