Healthcare Front Desk Coordinator
5 days ago
We are seeking a highly skilled and compassionate Healthcare Front Desk Coordinator to join our team at Serenity Healthcare. As a key member of our front office staff, you will be responsible for providing exceptional patient experience and ensuring a smooth and seamless journey for our patients.
Key Responsibilities:
- Update and verify patient information upon each visit.
- Build rapport with patients by creating a welcoming and empathetic environment.
- Answer questions, address concerns, and provide support to patients in a sensitive and respectful manner.
- Rotate through various office tasks throughout the day to ensure efficient operations.
Requirements:
- High School Diploma or equivalent.
- Excellent verbal and written communication skills, as well as basic math skills.
- Proven ability to multitask in a fast-paced environment.
- At least 1 year of full-time customer service experience, reception, or personal customer service industry.
Benefits:
- Career Advancement Opportunities.
- Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium).
- Paid Time Off.
- 10 Major Holidays Off.
- 401k.
- Employee Referral Program.
About Serenity Healthcare:
Serenity Healthcare is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for our patients. With evidence-based research and proven results, we strive to help patients take back their lives with a revolutionary technological approach to healthcare.
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