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Client Relations Coordinator

2 months ago

Lake Mary, Florida, United States Serenity Healthcare, LLC Full time
Client Relations Coordinator

At Serenity Healthcare, LLC, we are looking for a dedicated Client Relations Coordinator to enhance our team. This role is essential for fostering positive interactions with our clients and ensuring a welcoming environment. The ideal candidate will possess strong communication and interpersonal skills, which are vital for creating an exceptional experience for our visitors. Your meticulous attention to detail and proactive demeanor will help facilitate a seamless client journey, leaving a memorable impression on all who engage with our services.

Important Note: This position involves working with sensitive populations, including individuals facing significant emotional challenges.

Benefits at Serenity Healthcare
  • Opportunities for Professional Growth
  • Comprehensive Medical, Vision, and Dental Coverage (Serenity covers 90% of your insurance premium)
  • Generous Paid Time Off
  • 10 Recognized Holidays Off
  • 401k Retirement Plan
  • Employee Referral Incentives
Key Responsibilities
  • Maintain and update client records during each visit.
  • Build rapport with clients by remembering their names, interests, and personal stories.
  • Address inquiries, alleviate concerns, and respect individual boundaries with sensitivity.
  • Ensure a positive client experience through compassionate support.
  • Assist with various administrative tasks as needed throughout the day.
Qualifications
  • High School Diploma or GED.
  • Strong verbal and written communication skills, along with basic math proficiency.
  • Demonstrated ability to manage multiple tasks in a dynamic environment.
  • Minimum of 1 year of experience in customer service, reception, or a related field.
About Serenity Healthcare

Serenity Healthcare, LLC is at the forefront of healthcare technology, utilizing innovative medical devices to provide our patients with lasting success, even when other treatments have not yielded results. Our commitment to evidence-based practices and proven outcomes drives us to empower patients to reclaim their lives through a transformative approach to healthcare.