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Registration Specialist

2 months ago

Lake Mary, Florida, United States Surgery Partners Full time

**Job Summary**

At Surgery Partners, we are seeking a highly skilled and detail-oriented Front Desk Representative to join our team. As a Front Desk Representative, you will be responsible for providing exceptional patient service and ensuring a smooth check-in and check-out process.

**Key Responsibilities:**

1. **Patient Check-in and Check-out**: Greet patients upon arrival, verify patient information, and check patients in and out of the facility in a timely and efficient manner.

2. **Insurance and Billing**: Collect co-pays and coinsurances, verify insurance information, and apply applicable credits to patient accounts.

3. **Documentation and Data Entry**: Accurately document patient information, attach billing data to encounters, and resolve claim edits as necessary.

4. **Scheduling and Referrals**: Schedule procedures, provide referral paperwork, and explain pre-op instructions to patients.

5. **Administrative Tasks**: Prepare deposits, prepare end-of-day packets, and perform other administrative tasks as needed.

**Requirements:**

1. **Excellent Communication Skills**: Possess excellent verbal and written communication skills to effectively interact with patients, staff, and insurance companies.

2. **Attention to Detail**: Demonstrate a high level of attention to detail to ensure accurate patient information and billing data.

3. **Organizational Skills**: Possess strong organizational skills to manage multiple tasks and priorities in a fast-paced environment.

4. **Technical Skills**: Proficient in using electronic health records (EHR) and practice management systems (PMS).

**What We Offer:**

At Surgery Partners, we offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.