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Patient Care Coordinator

2 months ago


Lake Mary, Florida, United States Serenity Healthcare Full time
Job Description

Job Summary:

Serenity Healthcare is seeking a highly skilled and compassionate Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a vital role in providing exceptional patient care and support to our patients and their families.

Key Responsibilities:

  • Provide Patient Care: Provide the highest level of patient care through compassion, empathy, and understanding.
  • Gather and Verify Patient Information: Gather, review, and verify all pertinent information in relation to the patient and their visit.
  • Communicate with Healthcare Providers: Communicate directly with participating healthcare providers regarding patient's care.
  • Education and Support: Educate our patients on the treatment options Serenity provides and provide support to help them make informed decisions about their care.

Requirements:

  • Education: High School Diploma or GED.
  • Communication Skills: Excellent verbal and written communication skills.
  • Computer Skills: Previous experience working with computer-based information systems.
  • Multitasking: Proven ability to multitask in a fast-paced environment and maintain resilience in difficult situations.
  • Experience: 2+ years of experience in a full-time customer service role.

About Serenity Healthcare:

Serenity Healthcare is a leader in the field of healthcare technology. We use advanced medical devices to provide long-term success for our patients, even when other treatments have failed. With evidence-based research and proven results, we are committed to helping patients take back their lives with a revolutionary technological approach to healthcare.