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Client Services Coordinator

2 months ago

Lake Mary, Florida, United States Serenity Healthcare, LLC Full time
Client Services Coordinator

Location: Lake Mary, FL

Are you passionate about fostering connections with clients? Serenity Healthcare, LLC is looking for a Client Services Coordinator to enhance our team and contribute to the success of our clinic. This role is centered around customer engagement, necessitating outstanding communication and interpersonal abilities to ensure a remarkable experience for our clients. Your meticulous attention to detail and proactive mindset will facilitate a smooth and enjoyable client journey, leaving a positive impression on all who visit our facility.

Important Note: This position involves working with individuals facing significant emotional challenges, which may be distressing for some.

Benefits at Serenity Healthcare, LLC
  • Opportunities for Career Growth
  • Comprehensive Medical, Vision, and Dental Insurance (Serenity covers 90% of your insurance premium)
  • Generous Paid Time Off
  • 10 Recognized Holidays Off
  • 401k Retirement Plan
  • Employee Referral Incentives
Key Responsibilities
  • Maintain and update client information during each visit.
  • Build rapport with clients by remembering their names, interests, and personal stories.
  • Address inquiries, alleviate concerns, respect personal boundaries, and be sensitive to individual challenges.
  • Ensure a positive client experience through support and empathy.
  • Assist with various administrative tasks throughout the day.
Required Qualifications
  • High School Diploma or GED.
  • Strong verbal and written communication skills, along with basic math proficiency.
  • Demonstrated ability to manage multiple tasks in a dynamic environment.
  • Minimum of 1 year of full-time experience in customer service, reception, or a related field.
About Serenity Healthcare, LLC

Serenity Healthcare, LLC is at the forefront of healthcare technology. By utilizing cutting-edge medical devices recently introduced to the market, we empower our patients to achieve long-term success, even when other treatments have not yielded results. With a foundation in evidence-based research and proven outcomes, we are committed to helping patients reclaim their lives through an innovative technological approach to healthcare.

Position Type: Full-time (3 shifts of 13 hours each)

Office Hours: Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm

*This position is contingent upon successfully passing a criminal background check upon hire.